...delete essential functions from this job at any time. Â
The Customer Care Department is driven by a talented group of customer... ...Relationships - Serve as a brand ambassador to assist ...
Job Description
What you’ll do
The Senior Customer Care Advisor interacts directly with Vodafone customers (via telephone, email and self-serve), and assists with their requests, transaction demands and complaints received into all channels ...
...deliver on service targets;
Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
Good understanding of Vodafone products, services, systems, policie...
...understanding of established concepts and procedures in delivering support and customer satisfaction and provides exceptional customer service whilst adhering to Vodafones standards and policies. Typically reports t...
...and/or delete essential functions from this job at any time. The Customer Care Department is driven by a talented group of customer... ...customer records in company systems. Utilize knowled...
...What you'll do
The Customer Care Advisor is the first point of contact for customers (via telephone, email and self-serve), who are required to provide customer service solutions to callers in an efficient and pr...
...Be heard. Be valued. Be you ... be here.
Job Summary
The Customer Care Department is driven by a talented group of customer... ...Relationships – Serve as a brand ambassador to assist t...
...What you'll do
The Customer Care Advisor is the first point of contact for customers (via telephone, email and self-serve), who are required... ...of Vodafones latest products and offering...
...deliver on service targets
. Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers
. Good understanding of Vodafone products, services, systems, polic...
...deliver on service targets
. Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers
. Good understanding of Vodafone products, services, systems, polic...
