The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities
on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.
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RESPONSIBILITIES & TASKS:
CUSTOMER SERVICE
Makes a positive first impression: smiles, eye contact, tone of voice and thank you.
Responds to customers with an appropriate sense of urgency.
Suggests products, combos or sizes appropriatel...