Trafilea
Location
Buenos Aires | Argentina
Job description
We are looking for an Operations Senior Process Analyst who understands all of the company's processes. To work with the business areas to define and implement improvement opportunities with the objective of executing tasks in the most efficient way. be the point of reference for the business processes and methodologies, and collaborate with the process analysts from other areas to make sure that cross-functional collaboration is achieved and touchpoints are done smoothly. And, to assist the leaders in defining the structure and communication flow of the team that is needed for the processes and methodologies to work smoothly and in a scalable way. Requirements Expected outcomes & responsibilitiesUnderstand the high-level global operation of the company, its main processes, tools, metrics, teams, and methodology.Understand the current operations of the business area assigned, its challenges, teams, tools, partners, main activities, and internal customers.Understand current initiatives: as-is process, challenges, goals of the initiative, business concerns, impact, and business KPIs.Passionate about analyzing business processes, process optimization, and digitalization.Engages directly and proactively with business areas to understand business objectives and main issues.Proactively seeks and recommends solutions to the challenges of the business areas thinking in a scalable wayDefine KPIs and points of control for the processGenerate and maintain process flowcharts and documentation, available for the companies areasMonitors and ensures adherence to established processesAnalyze requirements to solve complex business problems through technologies and systems. Research and development of new technological toolsDefine metrics to evaluate the performance of the processes and the impact of the improvements implemented in the projectNegotiate and mediate with the business area to align action plansAssists the business areas in implementing best practices for organization, delegation, decision making and team structure to improve efficiency.Experience/ QualificationsA minimum of 2 to 3 years of experience as a business process analyst or similar role.Previous experience with logistics and fulfillment centers operations area.Experience in E-commerce and or Retail is a must.Upper-intermediate spoke and written English is a must.Excellent written and verbal communication skills and excellent negotiation skills.Strong experience analyzing and improving cross-functional business processes.Experience creating process flows and documentation.Experience defining KPIs and Dashboards is a plus.Proactivity in taking ownership of projects and issues. Capability to manage several projects, areas, and stakeholdersKnowledge of Agile Methodologies, Six Sigma, Lean, BPM, Project Management, Design Thinking, and Digital Transformation desired is a plus.What we offer:Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.Opportunity to grow and develop both professionally and personally.Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.Openness to new ideas and initiatives.Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!
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