Seeking a bilingual Call Center Analyst with 2+ years of Customer Service/Call Center experience. Responsibilities include managing inbound/outbound calls and emails, conducting address research, updating client information, and maintaining call reco...
Seeking Agency Support Analyst to deliver top-tier Level I tech support for 2,400 end-users in a call center setting. Resolve 75% of issues promptly, escalate others as needed. Strong grasp of insurance concepts required. IT experience and clear comm...
Seeking Helpdesk Support for a Call Center in Conyers, GA. Duties include technical assistance, ticket management, and escalating issues. Ideal candidates have strong customer service skills and experience with Outlook, MS Office, and Win 7/10. High ...
Seeking an adept Business Analyst II Data Analysis Specialist based in Maryland Heights, MO. Role entails critical analysis of IT systems with a focus on high-volume call center data. Ideal candidate boasts strong analytical skills to derive key insi...
WEC Energy Group seeks a Gas System Analyst in Kenosha or Milwaukee. Salary $72,000 to $92,000. Support gas asset management in station operations, leak control, corrosion prevention. Provide technical assistance, ensure code compliance. Min 2-4 year...
Join a dynamic team at Hackensack Meridian Health! As a Contact Center Quality Assurance Analyst, evaluate internal calls to enhance patient satisfaction. Track performance trends, provide feedback, and offer training. Requires 2+ years call center a...
Seeking a skilled Workforce Analyst for Contact Center in Peoria, IL. Responsible for managing WFM platform, optimizing agent performance through data analysis, scheduling, and efficiency improvements. Requires 3 years' experience in scheduling and c...
Looking for an Entry-Level Service Desk Analyst to provide first-level technical support for applications, networks, and systems. Responsible for documenting work, escalating issues, and assisting in onboarding. Requires computer proficiency, network...
Seeking Service Desk Support Specialist with 2+ years of end-user tech/call center experience. Requires flexibility for 24/7 shifts, including weekends/holidays. Certifications & ITIL within 1st year. Proficiency in MS Office and Windows OS. User sup...
Seeking an IT Network Administrator (Telecom) in Lawrenceville GA for a contract role. Responsibilities include telecom support, system upgrades, and project collaboration. Requires 5+ years IT experience, VoIP engineering, and familiarity with Cisco...
