Fulfillment Associate

Location

Cambridge, MA | United States

Job description

About the role:

Elemental Machines is looking for an experienced, full-time, Fulfillment Associate.

The Fulfillment Associate is an integral part of the Operations Team. The role will be accountable for all aspects of the Fulfilment process, such as processing orders & returns, handling product inventory, and supporting requests from the sales team.

Candidates must be able to work both independently and as a member of a team and strive for personal growth in line with company goals.
This is a full-time hourly position, requiring on-site attendance at our Cambridge, MA office.

Applicants must reside in the Greater Boston Area.

Responsibilities:

• Responsible for physical product movement in & out of inventory and processing order information in our ERP system (NetSuite) and our CRM system (HubSpot)
• Picking, Packing & Shipping orders
• Monitor inventory levels
• Maintain a clean and organized space
• Provide clear communication to management regarding product levels and other needs
• Assist in inventory moves, cleaning space, and returning product to inventory
• Supports sales associates in maximizing the sale process for customers
• Assists in the completion of daily projects while keeping the focus on the customer experience
• Demonstrates awareness and adheres to Inventory Control, safety standards, and all other
• Satisfactorily completes all duties as assigned by management Maintain a consistent work schedule
• Is flexible and works well with peers and management to accomplish duties.

Requirements:

• High school diploma or greater. Formal education in electronics is preferred, but not required
• 2+ years of Logistics and/or Operations experience
• Strong Knowledge of the Google Suite and Microsoft Office programs
• Ability to kneel, stoop, climb ladders, use stairs, reach, pull, and lift weights ranging between 5-30 pounds
• Confident and comfortable engaging customers via email to deliver an elevated experience
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Highly organized and detail-oriented
• Excellent verbal and written communication skills with experience communicating to multiple departments
• Desire and ability to work in a fast-paced environment
• Ability to meet aggressive deadlines and figure out complex issues
• Ability to analyze data from multiple sources and identify trends that impact organizational goals
• Experience with computers, online communication systems (such as Slack), and using spreadsheets (used for tabulation of test results or other documentation)

To Apply

Please send your cover letter & resume to: [email protected] and be sure to put the job title you are applying for in the subject line.

Also, please answer the following two questions in your email:

1. Are you legally authorized to work in the United States?
2. Will you now, or in the future, require sponsorship for Employment VISA Status (e.g. - H-1B VISA Status)?

Projected Compensation Range: $25.00 - $35.00 per hour, based on experience.

You can also view the listing on Indeed.com

About us:

Today’s research, clinical, and quality control labs are expected to discover and produce at a pace once considered unimaginable. Now, to lead is to be led by data. The Elemental Machines platform elevates LabOps teams in charge of machines, instruments, data, facilities, training, quality, and compliance to lead data-driven discovery, development, and delivery. But there are over 300 million physical instruments, devices, and machines not yet connected to the cloud. We are simplifying the connection between the physical and digital worlds using IoT and AI-driven insights. The result is a lab united by a universal cloud-connected dashboard and operations. 

Elemental Machines is on a mission to enable intelligent operations by connecting the physical and digital infrastructure to optimize outcomes.

Science and technology leaders trust Elemental Machines' ecosystem of hardware and software to deliver actionable insights that accelerate their pace of innovation.

We enable data-driven discovery, development, and delivery within organizations ranging from biopharma labs to biobanks, analytical labs, and manufacturers in the life sciences and beyond.

Job tags

Salary