Location
Greenbelt, MD | United States
Job description
Halvik is a highly successful company that puts people first, and we are looking for someone just like you. We are committed to delivering smarter IT-driven solutions bolstered by quality and innovation to help our customers succeed. Come be a part of something truly special!
DUTIES AND RESPONSIBILITIES :
- Performs QA review of order, product, or customer data
- Performs QA review tasks using large Excel dataset worksheets, applications, and the internet
- Calculate, analyze, and records results of QA reviews
- Performs defined processes and implements corrective actions to meet standards
- Assists with investigating issues, identifying root cause, and possible resolutions
- Assists with evaluation of new Data processes to ensure improved quality to meet goals and objectives
- Assists team members with backup task support
- Monitors and responds to customer requests
- Manages requests based on priority and provide customer follow-up
- Assists with writing documentation for processes and procedures
- Other duties as assigned
EXPERIENCE/SKILLS :
- Proficient with Microsoft Office, Excel, Outlook, Word, internet searches, and ability to learn new tools
- Strong analytical and problem solving skills
- Attention to detail and strong organization
- Ability to work independently and in a team environment
- Ability to multitask in a fast-paced environment
- Ability to adapt to workflow changes
- Excellent verbal and written communication skills
- Provide after hour support when needed
Education/Experience:
- Bachelor's degree in computer science (preferred) or related field, or equivalent experience
- 2+ years of relevant experience
- SQL knowledge a plus
- Help desk support a plus
- NASA experience is a plus
Halvik offers a competitive full benefits package including:
Company-supported medical, dental, vision, life, STD, and LTD insurance
Benefits include 11 federal holidays and PTO.
401(k) with company matching
Flexible Spending Accounts for commuter, medical, and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job tags
Salary
$60k - $65k