Location
Wilmette, IL | United States
Job description
Full job description
Brief Overview of Position
Come join the team that is reinventing home! Wayfair is currently hiring for our very first physical retail store location!
Wayfair is looking for motivated individuals to join our sales/customer focus team who are passionate and relentlessly focused on boosting sales, building personalized connections, and creating an environment that invites and inspires our customers.
Location
Wilmette, IL
Essential Functions
- Drive sales in store by building personalized connections with customers through thoughtful questions to understand their needs..
- Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
- Become an expert of Wayfair products and services to help guide customers thru their questions & provide product options both in store and online thru our endless aisle and store application.
- Demonstrate confidence in closing the sale and educating customers on various ways to purchase including through POS, Online, and our app.
- Assist customers on the sales floor.
- Collaborate effectively in all operational aspects of the store including but not limited to: processing new products, floor sets, replenishment, backfill substitutions, and general upkeep of the store.
- Exemplify a positive and professional attitude on a daily basis with customers and team members.
- Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
- Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, and operations.
Experience Qualifications
- Less than 1 year - Retail sales experience (Design related environment and specialty sales experience a plus)
- Ability to work a flexible schedule, including nights, weekends, and holidays
Skills and Abilities
- Passion for great customer service and a drive to exceed sales targets. (Medium proficiency)
- Strong communication and relationship management skills. (Medium proficiency)
- Ability to thrive in a fast paced and changing environment, with the ability to adapt and grow. (Medium proficiency)
- Demonstrated ability to work in a team sales environment. (Medium proficiency)
- Comfortable with technology including mobile applications, google tools, and portable devices.(Medium proficiency)
- Ability to work flexible schedule, including nights, weekends, and holidays.
Physical Demands
- Stationary Position - Constantly
- Move/Traverse - Constantly
- Stationary Position/Seated - Rarely
- Transport/Lifting - Occasionally (50)
Transport/Carrying - Occasionally (50)
- Exerting Force/Pushing - Occasionally (50)
- Exerting Force/Pulling - Occasionally (50)
- Ascend/Descend - Occasionally (50)
- Balancing - Occasionally
- Position Self/Stooping - Frequently
- Position Self/Kneeling - Frequently
- Position Self/Crouching - Frequently
- Position Self/Crawling - Occasionally
- Reaching - Occasionally
- Handling - Constantly
- Grasping - Constantly
- Feeling - Constantly
- Communicate/Talking - Constantly
- Communicate/Hearing - Constantly
- Repetitive Motions - Frequently
- Coordination - Frequently
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.
About Wayfair Inc.
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