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Location

Boston, MA | United States

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Job description

Minimum Requirements:

Vaccination Mandatory

4 days onsite in a Month

Responsibilities:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3-5 years of hands-on experience in ServiceNow platform administration, configuration, and development, with a focus on ITSM and ITAM modules.
• In-depth knowledge of ITIL framework and IT service management processes, including Incident, Change, Problem, and Release Management.
• Proficiency in IT asset lifecycle management, software asset management (SAM), and license compliance.
• Strong understanding of relational databases, SQL, web technologies (HTML, CSS, JavaScript), and web services (SOAP, REST).
• ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in IT Service Management or IT Asset Management are highly desired.
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.

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• Dice Id: 10216254
• Position Id: 8211332

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Salary