IO Engineer - Remote - 2203439

Location

Plymouth, MN | United States

Job description

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.

OptumInsight provides analytics, research, consulting, technology and managed services solutions to hospitals, physicians, health plans, government agencies, life science companies and other industry partners. In addition to our many commercial clients, OptumInsight capabilities and technologies are leveraged by OptumHealth, OptumRx and our sister company UnitedHealthcare.

This function works closely with business and technology stakeholders to develop roadmaps for their respective technology portfolios, resolve cross-system and domain dependencies, ensure effective integration among the services offered to the end customer, and efficient usage of infrastructure and operational platforms. Monitor technological advancements and industry trends to influence company standards and ensure that solutions are continuously improved and maintained through product management practices, including recommendations to invest in a solution or retirement of redundant or out-of-date systems. Understand the interactions between systems, the applications and services hosted, and evaluate the impact of changes and additions. Perform analysis on existing systems to ensure performance and reliability, enhance scalability, meet security requirements, and interoperable and maintainable technology portfolio.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Be part of Monitoring team building Monitoring capabilities
• Configuring monitoring tools for Application & infrastructure monitoring
• Play active role in bulk agent deployments with custom file creations
• Create Shell scripts for deployments and automation
• Lead and guide multiple technical teams on bulk deployments using tools like PDQ, SCCM etc.,
• Knowledge on Infrastructure automation tools like Terraform etc.,
• Be part of an active capability team to enhance the capabilities of the Observability platform
• Work on Automation and Integration initiatives that result in faster deployments and savings
• Provide Operational support for upgrades and updates
• Work with applications team in tandem to create insightful alerts and track alerts to closure
• Debug the logs and perform RCA for alerts and downtime reported
• Integrate with tools like ServiceNow for effective Incident management
• Bring ideas to prevent downtimes, work towards Proactive maintenance
• Create and update Dashboards and widgets for end user consumption
• Document and create SOPs for deployments
• Provide technical support to cross team resources and assist them in technical failures and agent deployments

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in Software Engineering, Information Technology, or Platform Engineering
• Experience with Application, Infrastructure, and Network monitoring
• Experience implementing New Relic monitoring 
• Experience with any one of these tools in terms of implementation or administration: Solarwinds, What’s App Gold, or Dynatrace 

Preferred Qualifications:

• Experience in Configuration management tools like Ansible etc.
• Experience working in a client consulting environment 
• Healthcare industry experience
• React JS knowledge to create custom dashboards
• Proven solid problem-solving and analytical skills 
• Proven ability to work independently and prioritize tasks in a fast-paced environment

California, Colorado, Connecticut, Nevada, New Jersey , New York , Rhode Island , or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $67,800 to $133,100 per year . Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.  

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.  

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Salary