Regional IT Administrator (Virtual)
Location
Herndon, VA | United States
Job description
Job Description
Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.
Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.
The Regional Information Technology (IT) Administrator provides strategic guidance to one or more virtual schools within a state or multi-state geographic region while also managing a full spectrum of IT services with emphasis on providing technology solutions, support and training to staff and teachers that allow them to be successful in meeting the needs of students.
Essential Functions, Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Manages all aspects of schools' network infrastructure, (servers, switches, firewalls, storage, etc.). to include purchasing, installing, deploying, updating, repairing, administering user rights, etc.;
- Negotiates contracts and manages vendor relationships for outsourced systems and services, e.g. security, remote backups, VOIP phone services, internet service providers, etc.;
- Performs software and hardware installation for onsite corporate employees and local school staff;
- Translates changing requirements for each school year into workable system images and then builds, tests, duplicates, deploys and project manages large-scale deployments and reimaging projects for hundreds of laptops for teachers working virtually;
- Provides vision and strategic guidance for critical technology projects that support schools' future growth and performance, e.g. planning and executing the launch of new schools, designing and setting up testing sites for students in rural areas that allow them to complete mandatory state testing requirements online, etc.;
- Maintains asset control for all school and corporate assets in the field;
- Partners with school management and finance to establish annual budgets and control technology costs;
- Develops technology solutions to support statewide testing requirements;
- Manages helpdesk environment to better streamline technology responsiveness to outstanding technology issues and acts as a single point of contact for all teachers and staff;
- Oversees all technology purchases for staff and teachers;
- Develops and delivers new hire and professional development technology training to teachers and school staff;
- Provides 24/7/365 on-call support when environment/presenting issue warrants such as server and laptop issues, etc.;
- Maintains and builds out local computer labs for schools and students;
- Performs troubleshooting and problem analysis for the purpose of diagnosing, repairing and/or replacing equipment; Reports and escalates system issues to the Manager, Regional Technology as appropriate; Proactively identifies recurring technology issues for further address by management.
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
Minimum Required Qualifications : - Bachelor's degree in Computer Information Systems or related field AND
- Five (5) years of relevant experience OR
- Equivalent combination of education and experience
Certificates and Licenses : None required.
OTHER REQUIRED QUALIFICATIONS: - Knowledge of Microsoft Word, Excel Outlook, PowerPoint and Access software
- Understanding and proficiency in computer networking
- Knowledge of Hypertext Markup Language (HTML)
- Ability to work independently and without direct supervision
- Ability to travel approx. 10% of the time to set up learning labs, testing sites, and conduct professional development for teachers and other school staff
- Ability to pass required background check
- Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
- Ability to pass required background check
Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This is a home-based position
Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
- We anticipate the salary range to be $60,500 to $129,000. The upper end of this range is not likely to be offered, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.
Job Type Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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