Thermo King Northeast
Location
Randolph, MA | United States
Job description
Body Shop Manager
Department: DeVivo Collision Centers
Location: Randolph, MA
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DeVivo Companies has an opening for a Body Shop Manager to lead our collision shop in Randolph, MA. The Body Shop Manager is responsible for directing an efficient, profitable, clean, safe working environment within the collision department through productive staffing, customer retention and satisfaction, technician training and quality workmanship.
DeVivo Companies is a diversified dealership that sells and services a broad range of vehicles and equipment. Our brands include, IC Bus, Collins Bus, Turtletop, Diamond Coach, TCI Mobility, BraunAbility, Cummins, Penquin Trailer and Thermo King. DeVivo Collision Centers is a leading provider of collision repair and custom fabrication services. Learn more about us at
What We Offer:
Family-oriented culture & team environment
Promotion opportunities - we promote from within
Medical & dental insurance
Life insurance
401k plan with company match
Paid time off
Paid holidays
Uniform & boot program
Company-provided tools
Paid training
Certification reimbursement
Primary Responsibilities:
Handle all operations of a busy commercial body shop
Manage shop workflow and technicians to ensure that quality standards are met
Manage payroll
Price jobs
Oversee billing
Ensure that the proper parts and supplies are in stock
Shipping & receiving
Staff hiring, management, development & retention
Customer satisfaction and relations
Plans daily/weekly work schedule for direct reports
Financial management
Review and signs off on all completed work orders
Promotes safety standards and expectations
Position Requirements:
3 years auto body management experience.
Auto body estimating experience. Ability to negotiate repair estimates and supplements with insurance companies.
Driver's license. A commercial driver-s license (CDL) is ideal but not required.
Excellent customer service and communication skills.
A Massachusetts Motor Vehicle Damage Appraisers License is preferred but we are willing to train the right individual.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.
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