Suite Attendant|Part-time|LA County Fair

Location

Pomona, CA | United States

Job description

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the  way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

The duties and responsibilities of a Suite Attendant are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guest’s needs by providing quality services and products through detailed and accurate communication. Team members of OVG must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

This role will pay an hourly wage of $35.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 4/30/2024

• Ability to read and understand Banquet Event Orders.
• Ability to carry at least 8 entrees per tray.
• Provide fine dining level food and beverage service to guests for all events consistent with LCC standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with LCC standards of service.
• Maintain and inventory for both food and beverage stations.
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items.
• Ability to work independently during slower times.
• Perform safe work by helping to provide a safe and clean work environment.
•  
• Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
• Ability to work a flexible schedule, including nights, weekends and select holidays.
• Must be detail oriented to ensure that work is accurate and complete.
• Ability to multi-task.
• Ability to handle and move objects.
• Must have a customer-focused, positive, and professional attitude.
• Ability to read with oral and written communications skills in the English language.
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division).
• Must be able to stand for extended periods of time.
• Ability to bend, stretch, twist, or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
• Must be punctual with consistent attendance.
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

• High School diploma or equivalent GED strongly preferred. Equivalent experience may be substituted.
• Minimum of one (1) year of work experience at events, banquets or restaurants preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

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