Amentum
Location
Alaska | United States
Job description
Video Teleconference Technician I Location Eielson AFB, AK : R0111413 On Site Eielson AFB, Alaska, United States Full time The period of performance will be 1 April thru 31 October: Relocation will not be offered. Amentum is seeking a Video Teleconference Technician I to support a position for JPARC in the vicinity of Eielson AFB (Alaska) Configure, troubleshoot, and support VTC across multiple DoD agencies. The Video Teleconference (VTC) Technician works as part of a team providing VTC, integration, and engineering support while working closely with the customer. Essential duties and tasks include: Responsibilities Facilitate meeting setup. Troubleshoot and analyze VTC infrastructure Preform and update VTC standard operating procedures (SOPs) Perform routine maintenance on VTC infrastructure Provide input into VTC life cycle planning, demonstration, testing and evaluation, and technical documentation Configure, troubleshoot, and support (VTC) across multiple DoD agencies. Collect mission data and real time/post mission target assessment utilizing the Weapons Impact Scoring System. Provide live feedback to aircrews via radio as required Assemble mission data (audio/video) segments with text and special effects overlays as required using in-house timeline video editing software (Sony/Adobe) Track all open tickets using a trouble ticketing system IMMS. Ensure client support tickets are resolved to customer satisfaction. Driving a company vehicle may occasionally be required Perform other related duties as requested. Minimum Requirements HS diploma or equivalent. Possess 4 years of experience with preparing technical documentation used for operation, configuration, and testing of VTC and analog/digital Video systems Perform real time conference scheduling and connectivity for globally dedicated communication line videoconferencing networks Possess knowledge of DoD policies and procedures with regard to the installation, configuration, and management of UC systems on a DoD network Ability to provide technical and operational guidance for DoD customers in establishing and operating videoconferencing systems Ability to thrive in a high OPTEMPO environment and handle myriad requirements on a daily basis Additional duties include Must possess exceptional written and verbal communication skills and be able to work directly with the customer Candidate must be PC literate and should have experience in MS Excel, PowerPoint, and Word Applicants must be able to provide proof of a valid state issued driver's license and insurance Experience with DoD IT security requirements Demonstrated ability to exercise initiative with limited supervision Preferred Qualifications Local candidates. Relocation will not be offered An Associate's degree in Electronic Technology preferred Security Clearance Possess and maintain an active DoD Secret security clearance.
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