DoubleTree by Hilton Hotel Binghamton
Location
Binghamton, NY | United States
Job description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities:
- Make sure every hotel guest has a pleasant stay
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications:
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Requires a flexible schedule that allows for overnight shift hours
- Diploma or equivalent from high school is required; some college is desired
- Excellent customer service and communication skills are required
About Company:
Conveniently located in downtown Binghamton’s business and government districts. Accessible from all major highways, our inviting Binghamton hotel is situated near the confluence of the Chenango and Susquehanna Rivers. Feel valued and cared for from the moment you arrive at our friendly DoubleTree by Hilton Binghamton Hotel. Indulge in a freshly baked DoubleTree chocolate chip cookie, straight from the oven, when you check in and make yourself at home in one of our 207 spacious and comfortable guest rooms.
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