Field Account Representative

Location

Downers Grove, IL | United States

Job description

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Position Details:

Reporting to a Field Sales Manager, the Field Account Representative will determine and present the appropriate Grainger Value Proposition to each customer account. You will review how Grainger can add value and help with each customer account's purchasing needs across a specific geography or vertical.

You Will:

• Maintain account and customer contact and record follow up details in Grainger's Customer Relationship Management (CRM).
• Take a proactive approach to increasing sales with each account while using a wide array of available communication channels in order maximize their purchasing with Grainger.
• Achieve or exceed shared metrics of daily calls, customer face time minutes.
• Report accurate information on overall results of customer interactions.
• Identify opportunities, negotiate sales; manage needs and cost requirements.

You Have:

• 1 or more years of sales building experience.
• High School diploma or GED or 2-year degree.
• Travel required to each customer within aligned market and may have occasional overnights depending on territory.

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health, and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance plans.
• Generous paid time off (PTO) and 6 company holidays per year.
• Automatic 6% 401(k) company contribution each pay period.
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement.
• A comprehensive set of emotional, financial, physical, and social wellbeing programs.

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Grainger, we are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. Should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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Job tags

Salary