Location
Midland, TX | United States
Job description
Job Details
Job Location CORPORATE - Midland, TX
Position Type Entry Level
Description The Infrastructure Intern will work with the infrastructure department learning to assess, configure, and maintain technological infrastructure systems to ensure they meet an organization's business needs. They will learn how to evaluate existing systems and determine ways to better align those systems to support business operations for increased efficiency. During the internship, the infrastructure intern will get hands on experience assisting with installation, integration, and maintenance of equipment and programs and provide ongoing tech support.
- Learn to support the organization's technology strategy by delivering optimal service to technology end users.
- Learn how to use an ITSM tool, and other resources used for IT support.
- Assist and support the IT help desk.
- Helps coordinate the maintenance of essential IT operations (i.e., operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware)
- Collaborate with the Facilities team to implement IT solutions (i.e., TV cabling)
- Assists in maintaining IT policies and SOPs.
- Research and evaluate emerging technologies, hardware, and software.
- Creates and presents key takeaways of internship program, including learning outcomes and career path interests.
- Other duties as assigned
Qualifications - Active enrollment and pursuing a Bachelor's or Master's degree in Information Technology or related field.
- Availability to work full-time (40 hours per week) during the summer (late may through early August).
- Basic knowledge network systems, cyber security solutions, and desktop support.
- Strong verbal and written communication skills.
- Personable and customer service oriented.
- Excellent time-management skills.
- Strong critical thinking and problem-solving skills.
- Willing to physically work in Midland, Texas.
Physical Demands The physical demands described here represent those required for an employee to successfully perform the role's essential functions. Reasonable accommodation may be made for individuals with disabilities to perform their major responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to manipulate, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 20 lbs.
Work Environment The work environment characteristics described here represent environmental conditions an employee will encounter while performing the role's essential functions. The noise level in some work environments can be moderate and an employee may encounter extreme weather conditions while performing major duties. Reasonable accommodation may be provided for individuals with disabilities to perform their major responsibilities.
Disclaimer The information provided in this job description indicates the general nature and level of work performed by employees within the role's classification. This job description is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this role.
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