Operations Support Coordinator

Location

Laurel, MD | United States

Job description

Summary: 

The Operations Support Coordinator is crucial to the efficient operations of the travel plazas. This position is responsible for supporting the District Director behind the scenes by providing a variety of administrative services. This position focuses on supporting recruitment and new hire processes, performing clerical accounting tasks, coordinating processes and initiatives, and resolving general questions. Additionally, this position serves in an operations capacity as necessary and performs all duties as assigned. This is a non-exempt position and typically reports to the District Director with a dotted line to the HRBP, depending on local requirements

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Essential Functions:

• Provides administrative support for recruiting activities and initiatives, including, but is not limited to posting job openings, attending career fairs, coordinating interviews, and administers pre-employment screenings.
• Coordinates and assists with the new hire process, including assisting and ensuring new hires properly complete on-boarding paperwork, submitting, and processing paperwork with appropriate persons, creating new employee files, coordinating orientation, and supporting training efforts.
• Interacts with associates in a professional and pleasant manner to answer and resolve administrative questions and escalating as needed, and/or distribute work related documents, materials, and information.
• Performs general administrative functions including, but not limited to, generating reports, completing logs and checklists, processing required forms and worksheets, and maintaining data, forms, and documents.
• Performs clerical accounting functions such as creating receiving sheets, tracking invoices, inputting invoice documents, and accounts payable
• Assists with planning and executing associate engagement activities
• May serve in an operations capacity as necessary and directed by management, including operating a POS terminal

Education and Experience:

• High school diploma or equivalent required.
• Requires knowledge of word processing, spreadsheet, and data base software
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Physical Requirements: 

• Ability to traverse all parts of the plaza. 
• Prolonged periods sitting at a desk and working on a computer. 
• Frequent standing for long periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 

Applegreen is an  Equal Opportunity Employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applegreen prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination.

Applegreen is a 100% owned subsidiary of Applegreen Limited. Applegreen is a major petrol forecourt retailer with operations in the Republic of Ireland, the United Kingdom and the USA.
From humble beginnings in 1992, Applegreen started with the opening of our first service station in Ballyfermot, West Dublin. From there, under the stewardship of CEO Bob Etchingham and COO Joe Barrett, Applegreen expanded in Ireland, growing year on year.

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