Business Intelligence Specialist

Location

Lebanon, NH | United States

Job description

Provides consultation and ad hoc analyses to clinical and operational leaders and teams. Dives deep into their data in order to support local objectives and Dartmouth-Hitchcock priorities. Develops subject matter expertise and strong relationships. Collaborates with people across the organization and fosters a culture of data-driven decision making and data literacy. This position will support the Department of Medicine and the Department of Emergency Medicine. 

1. Analyzes data, provides visualization and explanations to customers to support data-driven decision making. Collaborates with colleagues for advanced analysis as needed.
2. Develops metrics, key performance indicators, and identifies opportunities for improvement and further understanding.
3. Acts as a liaison to all levels of the organization, providing analytical support as well as committee representation.
4. Procures data as knowledge and capacity allows. Works collaboratively with colleagues to procure additional data.
5. Accurately discerns the customer need and objectives and provides appropriate analytical support.
6. Provides education to customers to develop and promotes data literacy across the organization.
7. Coordinates with colleagues to build prototype reports and dashboards that go beyond ad hoc analysis.
8. Applies guiding principles of scientific measurement and reporting in all displays of data. Continually researches and applies new statistical and analytical techniques.
9. Independently manages multiple projects with time-sensitive deadlines.
10. Engages with customers to help them understand and use self-service tools.
11. Adheres to all D-H policies and procedures for safe data handling practices.
12. Scans the external environment for new methods, skills and techniques. Engages in, models, and supports continuous learning and development through online sources, reading materials, conferences, and other learning opportunities.
13. Performs other duties as required or assigned.

• Master’s degree with 8 years of experience in clinical quality data analytics and reporting or the equivalent in education and experience required.
• Experience with healthcare data strongly desired.
• Excellent written and verbal communication skills. Demonstrates assertive and appropriate communication style with senior leaders and clinicians and the ability to communicate effectively with technical and business/non-technical audiences.
• Able to work independently and within a team environment.
• Experience with quantitative data, analytical techniques, relational databases, data visualization, and project management
• Knowledge in modern improvement methodology preferred.

• None

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