PBX Operator

Location

Sheboygan, WI | United States

Job description

Job Title: PBX Operator- Part Time

Reports to: Rooms Division Manager & Director of Rooms

Job Overview: Answer incoming calls and directing them to guest rooms, staff or departments through the PBX system.

Schedule: Friday 11am-7pm, Saturday 11am-7pm, and Sunday 9am-1pm (additional days during summer peak season)

Duties:

• Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests.
• Logs all wake-up call requests 
• Provides information about hotel services to guests. 
• Knows what action to take when an emergency call is required. 
• Keep records of calls received. 
• Promote Blue Harbor Resort & Conference Center and brand-specific marketing programs. 
• Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Know, understand, and communicate applicable deposit and guarantee policies as requested. 
• Comply with attendance rules and be available to work on a regular basis. 
• Perform any other job related duties as assigned

Physical Requirements:

• Lift up to 10 lbs.
• Sit and/or stand long periods.

Blue Harbor Resort & Conference Center sprawls across 12 acres of Lakefront property, boosting stunning surroundings and views of Lake Michigan. Blue Harbor Resort & Conference Center is located in Sheboygan, Wisconsin. Both the Resort and the community is a true destination.

Job tags

Salary

$13.25 per hour