Business Analyst

Location

Cary, NC | United States

Job description

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Business Analyst to join our growing team.

Job Summary:

The Business Analyst will be a key member of our Advanced Analytics and AI team and will collaborate closely with Acentra Health's various departments to assess all process and workflow requirements. Your primary responsibility will be creating well-crafted and easily comprehensible documentation for solutions aimed at enhancing operational productivity, overall efficiency, and patient outcomes.

This position can be performed remotely, however candidates based in the Raleigh/Durham/Chapel Hill area are preferred to allow for hybrid work opportunities.

Job Responsibilities:

• Collaborate closely with the Analytics and AI team along with internal and external stakeholders to identify opportunities for leveraging analytics and AI to enhance services, processes, and products
• Assist in defining project objectives, ensuring their alignment with overarching business goals
• Develop clear and concise documentation of solution requirements, methodologies, outcomes, and recommendations, encompassing workflows, program functions, and guidance for the development or modification of systems and applications
• Assist the Sr Director of Analytics to create detailed plans and specifications, including estimating time requirements, setting deadlines, monitoring milestone achievements, and tracking all phases of the project's product/service lifecycle
• Create training materials and offer support to end-users, facilitating the successful adoption of AI and analytics solutions within the organization
• Support the Sr Director of Analytics and AI Ambassador in the staging and execution of Elevate AI. Elevate AI is Acentra Health’s internal initiative to support the responsible use of AI throughout all functional business areas to improve operational efficiency in tasks and workflows
• Participate in the development and implementation of best practices and procedures for Analytics and AI initiatives.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Requirements

• BA degree in Business or related field preferred. Equivalent work experience considered

• Three to five years of business process analysis, business process design, and project management experience

• Excellent writing skills with experience producing content for technical and non-technical audiences

• Proficient in Microsoft Office applications, particularly Word, Excel, and Outlook

• Ability to test software and document processes, both new and existing

• Advanced problem-solving skills that can be applied to business challenges

• Proven project management and leadership abilities, including expertise in gathering clear business requirements for various projects

• Demonstrated experience in developing, documenting, and designing detailed process flows and establishing operational performance and quality metric standards and reports

• Strong interpersonal skills for effective verbal communication, with the ability to explain technical concepts to non-technical internal/external customers

• Capacity to maintain a positive attitude and contribute both individually and as a team member to achieve the department's objectives

Preferred Qualifications/Experience:

• Healthcare industry or government health and human service program experience
• Familiarity with data analytics and AI/ML concepts and techniques is a plus

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is $75,000-85,000

“Based on our compensation philosophy, an applicant’s placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Job tags

Salary