The Social Element
Location
Charlotte, NC | United States
Job description
🌎 Where: US-based Remote (only to be carried out within US locations)
🤝 Type: Full time salaried role
Founded 21 years ago, we're a leading, global and independent full-service social media agency with a team of over 260 members. From Diageo to Mondelez to Dr Pepper, we are trusted partners to some of the world's largest brands.
Our winning formula? Building strong client relationships to become the voice of their brand on social media.
Why us? We believe in the power of Genuine Human Connection to drive brand growth, trust, and loyalty. Social media is our foundation, where we give brands the tools to emotionally engage with their audience like never before.
Are you a social media savant with a finger on the pulse of internet culture?
Do you have the creativity and communication skills to switch up your voice to match any client's personality?
If you're a detail-oriented, organized, and timely communicator with a love for collaboration and problem-solving , we want you on our team!
In this role, you'll have the opportunity to flex your extensive knowledge of platforms like Facebook, Twitter, Instagram, and TikTok to create community engagements that truly resonate with a brand's community . You'll take pride in your work, and have a passion for showing love to the brands you represent.
As a Social Media Specialist you will become the voice that resonates with our client's brands! Dive into the world of community management and play a pivotal role in fostering and expanding online communities . Engage directly with our clients' consumers, managing a steady flow of interactions , from addressing concerns to celebrating brand love.
But that's just the start - you'll proactively seek out opportunities to boost the brand's presence , engaging with trend-relevant content to amplify their reputation . You'll also delve into the analytics, crafting insightful social media reports to drive success.
Here's a taste of your day-to-day:
Requirements
If you're ready to join a dynamic team and make your mark on the social media landscape, apply now!
We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:
Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.
Benefits
Please note these benefits are for US based employees only
🏠 Remote/Flexible working (occasional travel)
🏖️ 33 days of holiday (including the bank holidays)
🎂 Birthday off
✨ Annual Occasion Day off for an important event (eg moving house, getting married)
❤️ 1 Volunteer day off
🌞 Flexible Fridays (Working half day)
😷 Paid Sick time off
⚕️ Group Insurance Medical plans with generous employer contribution, including one plan that is employer covered
🤓 Dental and Vision plans
🏦 FSA & HSA Options , with employer contribution to HSA on select plans
👴🏽👵 401k with employer matching
🌡️ Employer Paid Long-Term/Short-Term Disability
🧑🤝🧑 Enhanced family friendly policies
😴 Career Break: After 1 year's service, can take between 4 weeks and 1 year unpaid leave.
👩⚕️ Wellbeing Support
The hiring process for this position will be made up of the following stages:
📜 Assessment
🤝 First Interview with one of Talent Team
✨ Second Interview with two Social Media Managers from the Social Innovation team
🧑🤝🧑 Chemistry Meet with VP, Social & Influencer, North America
Be focused and decisive 🔥
Be brave and inspirational 🦸
Be rigorous in our approach 🕵️
Be considered and inclusive 🤗
Be loud and proud 🔊
We aim for our hiring process to be fair, transparent and based on merit, skill and experience related to the role. We are eager to receive applications from people of all backgrounds, especially those who may have been under-represented in the workforce. We understand that many times the hiring process can be challenging, and we want to ensure that all candidates feel supported and that they can perform at their best. So if you require any additional support or accommodation, please don’t hesitate to let us know in your application.
We truly value having divergent thinkers who bring various experiences and perspectives to our team. We strongly encourage members of underrepresented groups to apply.
We also recognise that the confidence gap and imposter syndrome can hold candidates back from applying and this gets in the way of meeting spectacular talented people, so even if you feel you don’t fulfil all the job criteria, we still encourage you to apply. Who knows, you could be exactly who we’re looking for 🙂
Are you ready to bring your social media expertise to a team that values creativity and community? If you're nodding yes, then it's time to make your move! Send us your CV/resume, along with a cover letter that shows us who you are. If you're feeling extra creative, ditch the traditional letter and send us a video link - we'd love to see your passion in action!
Just be sure to cover the essentials in your letter or video:
And if you're thinking outside the box and want to present your application differently, we're all for it! Drop us a line at [email protected] , and we'll support you in showcasing your talent in the best way possible.
We can't wait to see what you bring to the table. Send us your application and let's create something amazing together! ❤️
Job tags
Salary
