Aramark
Location
Flint, MI | United States
Job description
The Facility Supervisor sustains daily facing relationships with GM clients and occupants to fully support their focus on GM’s core business. The Facility Supervisor optimizes responsiveness, reliability and quality service across all areas of the plant. The FS directs maintenance skilled trades to ensure the timely and correct completion of work requests and predictive, preventive and corrective maintenance.
The FS engages with Safety, Sanitation, Finance Manager, Schedulers and Projects Planner, and other Management roles. This seamless collaboration enhances work prioritization, technical standards, processes, scheduling and resource deployment. The FS oversees cross training of the workforce, adjusting assignments and issuing work orders to meet operating requirements, raise performance standards and respond to customer contingencies.
The FS compiles Key Performance Indicators (KPIs) to focus and initiate Business Process Development events to continuously improve Safety, Quality, Cost, Responsiveness, People and Environment (SQCRPE).
-Routine activities associated with the job.
-Know and uphold ARAMARK’s policies, procedures and Service Agreement with GM to allow customers and tenants to focus on their core business.
-Take ownership of site wide facilities, infrastructure and grounds, and drive continuous improvement initiatives to enhance facility performance, operating effectiveness and cost efficiency.
-Respond to FMR and occupants’ needs, priorities and concerns in directing the priorities and flow of all work within and across the site, optimizing resources for responsiveness and service quality:
-Assign daily work activities, conduct shift-start safety briefings, authorize absences and approve hourly time and attendance records.
-Support the BPD Board reporting process ensuring the accurate and timely population of daily data.
-Constantly communicate with team to monitor data integrity, work request/work order requests and accuracy.
-Review performance and customer feedback with and FMR’s for potential process and operational improvements.
-Audit and review work order process from initial customer request to completed work histories to create opportunities to improve data integrity, user proficiency, work instructions, work histories, work planning and reporting.
-Review work performance with FMRs and occupants for potential improvements.
-Perform audits and analysis of equipment maintenance, instructions, lubrication and baseline predictive/preventive maintenance, scheduled inspections, adjustments and overhauls of critical components
-Monitor status and completion rates and work-order ageing. Support operations in resolving open items, reassignment or escalation and ensure customers are informed of outcomes and roadblocks.
-Ensure that the scheduling of urgent work does not impair operational reliability through unintended consequences.
-The FS supports the Sr. Operations Manager in preparing building and area budgets, reports on spending, reliability, and performance (OEE), labor utilization and customer satisfaction.
-Audit operations and compile reports on Key Performance Indicators (KPI’s) for customer satisfaction, productivity (call frequencies, call-backs), process improvements, energy savings, cost reductions and similar “best practice” initiatives.
-Experience, education and training essential to the job.
-Minimum of 2-5years of relevant experience.
-Knowledge of integrated facility operations and systems maintenance in engineering/research or manufacturing environment, with significant responsibility for customer relations.
-Administrative experience related to operations management, including budgeting, staff supervision, safety, work planning,
-Scheduling and logistics.
o Computer skills incuding MS Office suite including project management software, Outlook, Excel, and utilization of mobile / handheld technology.
- Adaptability to work in a diverse environment, focus on customer satisfaction under high-stress conditions, and organize an effective response to day-to-day requirements, and one-of-a-kind extremes.
-Communications skills that invite credibility, loyalty, trust and commitment among key stakeholders in operations, critical facilities, events, and line supervisors. Particular concerns are:
o LFMR relationships, aligning customer requirements with resources and schedules.
o Workforce / contractor direction, productivity, quality and commitment.
o Administrative coordination, regarding job assignments, productivity, labor relations, logistics etc.
o Planning, monitoring and reporting to drive continuous improvement, optimize reliability and value.
- Must be open to working any shift, including weekends.
#FS-200
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
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