Workplace Experience Coordinator

Location

South Jordan, UT | United States

Job description

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by dedicated CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

About the Role:

The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.

As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.

What You'll Do:

• Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.
• Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management. A/V Support, Meeting and event management, Supply and Expense Management, Meeting, and events coordination Equipment Care, etc.
• Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.
• Responds to customer requests and complaints with accurate and detailed information according to specific request .
• Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.

Job tags

Salary