Location
Charleston, WV | United States
Job description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities:
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Make sure every hotel guest has a pleasant stay
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications:
- Overnight shift; requires flexible hours
- Great communications. and excellent customer service skills are required
- Experience in the hospitality industry or guest services is preferred, but not required
- High school diploma or equivalent required; some college preferred
- Computer proficiency is required; experience with accounting or reservation software is preferred
About Company:
Our Sleep Inns are located in Charleston and Teays Valley. We value hard-working, loyal team members with great attention to detail. We all work together to provide our guests with the cleanest rooms and the best service.
Charleston - 2772 Pennsylvania Avenue, I-79 exit 1
Teays Valley - 1211 Liberty Park Drive, I-64 exit 39
Job tags
Salary