Service Center Receptionist
Location
Loganville, GA | United States
Job description
We’re searching for an efficient and organized dealership receptionist to provide administrative and clerical support for our auto group. Our new team member will serve as a greeter to our guests and exhibit excellent customer service skills in every interaction. Day-to-day responsibilities will include answering phones, greeting customers in the service lane, and keeping car dealership operations running smoothly. This individual must also field complaints and questions in a friendly and professional manner, implement automotive group standards to streamline processes, schedule appointments, and help assist the check-in process. Applicants should be organized and have some customer service background, preferably within a car dealership setting. Apply today!
Responsibilities:
- Direct incoming calls and customer complaints to the appropriate person in a timely and professional manner
- Improve front desk receptionist skill set through employee development and administrative support programs
- Greet incoming customers in the service lane. Help direct them to the correct service advisor.
- Assist the overflow of vehicles in the service lane.
- Contact customers post repair to ensure they had a great experience.
Qualifications:
- Basic knowledge of Microsoft Office Word and Excel programs and the ability to learn new programs quickly
- Customer service, administrative assistant, or administrative support experience within a dealership showroom or auto group setting is preferred
- Associate’s degree preferred, but not required; high school diploma is mandatory
- Displays strong time management skills and the ability to quickly and accurately complete detailed work
- Possesses excellent interpersonal communications skills and an enthusiasm for working with customers
About Company:
Maxie Price Chevrolet is one of the largest Chevrolet Dealers in the Atlanta market. Maxie Price Chevrolet is more than 35 years old. Although we have operated in Loganville for more than 20 years, the Chevrolet emblem has been on site since 1987. We concentrate on helping each team member increase their knowledge to better themselves in every way. We enjoy a huge customer base that keeps us very busy. Our goal is safety first. We encourage you to apply to become a part of the team.
Job tags
Salary
