Medical Assistant - Immediate Care
Location
Normal, IL | United States
Job description
Position Summary:
The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.
Qualifications:
EDUCATIONAL REQUIREMENTS CERTIFICATION & LICENSURE REQUIREMENTS - Certified Medical Assistant (CMA) From the following certification bodies: National Health Career Association (NHA), National Association for Health Professionals (NAHP), American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), American Allied Health (AAH) upon hire or Registered Medical Assistant (RMA) From the following certification bodies: American Medical Technologists (AMT) or the American Registry of Medical Assistants (ARMA) upon hire.
EXPERIENCE REQUIREMENTS - Healthcare experience preferred
SKILLS AND KNOWLEDGE - Capacity to learn and retain information.
- Strong customer service skills.
- Compassion and caring in working with others.
- Ability to operate office equipment.
- Proficiency in basic computer skills.
Essential Functions:
- Rooming patients: Collecting patient's chief complaint, vital signs and medication reconciliation upon arrival for a patient visit.
- Telephone Interactions: As directed, completing communications with patients, families, pharmacies, and/or other health care facilities.
- Gathering information and maintaining patient information via telephone per department specific processes and policies.
- Administrative tasks, not limited to, prior authorizations, scheduling appointments, verification of benefits, referrals and testing.
- Office procedures as directed and per department specific competencies.
- May perform procedures such as suture or staple removal, application or removal of one step splints at the direction of a provider, reading results of negative TB skin tests or steering patient to the care of a department nurse when TB screening appears to have indications of a positive read, and other diagnostic testing at the point of care.
- Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider.
- CMA staff may retrieve/provide condition specific education from the internet, internal website, or printed materials per the provider directions and orders.
- Administer medications for adults per the provider order.
- Provide assistance with prescription medication refills per department protocols.
- Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders.
- Maintain department specific competencies related to point of care testing, equipment handling, and specialty training.
- Obtain vitals and collect data for patients to be seen by provider.
- Perform waiting room and exam room rounding.
- Assist providers with procedures.
- Perform procedures, not limited to, EKG, ear washes, vision screening, dressing changes, wound care, suture/staple removal, point of care testing and splint application.
- Clean and prepare instrument for sterilization and sterilize instruments when appropriate.
- Collect and process specimens correctly.
- Member of the code team.
- Administer adult medications via Intramuscular, Subcutaneous and oral to adults.
- Inhalation therapy to adult and pediatric patients.
- Apply and charge for Durable Medical Equipment as appropriate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
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