Computer Support Intern

Location

Princeton, NJ | United States

Job description

The Institute for Advanced Study in Princeton, NJ is seeking Computing Support interns for our Information Technology Group. In this paid internship, successful candidates will be responsible for assisting our IT staff in supporting a diverse population of scholars. Ideal candidates will have existing knowledge and skills in desktop support for Windows or Mac OS. This is an excellent opportunity to work with a vast array of software and technology in a short period of time.

MAJOR DUTIES AND RESPONSIBILITIES:

• Assist in providing support for desktop Mac/PC systems, mobile devices, networked printers, wireless, VPN clients, mail clients and commercial productivity software.
• Participate in the process of tracking equipment and logging support requests to maintain accurate records.
• Opportunity to lead or participate in an IT project.
• Opportunity to create and update online support documentation.
• Other duties as assigned.

MINIMUM AND PREFERRED REQUIREMENTS:

• Must be a currently enrolled freshmen or sophomore undergraduate student.
• Must be able to work at least eight hours per week during the school year scheduled between 8 am and 5 pm on weekdays.
• Strong PC or Mac troubleshooting skills are required.
• Strong verbal and written communication skills are required.
• Ability to lift and move computer equipment short distances is required.

The Institute for Advanced Study retains the right to change or assign other duties to this position at any time.

To perform this role successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

At the Institute for Advanced Study’s creation in 1930, the founders wrote: “fundamental in our purpose, and our express desire, [is] that in the appointments to the Staff and Faculty as well as in the admission of workers and students, no account shall be taken, directly or indirectly, of race, religion, or sex.” We recognize these ideals require continual examination of our culture. Today, we strive to create a community in which all people feel welcomed, respected, and valued. We seek to address the harmful effects of inequity and discrimination on individual Scholars, Faculty, Staff, and scholarship as a whole. We affirm equality and embrace our differences as we work to transform principles into action and grow new forms of scholarly community.

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