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Location

Anaheim, CA | United States

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Job description

Job Summary:

About the Role & Team

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates in everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!" Are you ready to join this team and make an impact?"

Disney Experiences (DX) is not just home to Disney's beloved characters but the place "Where Dreams come True." Facilities & Operations Services (FOS) is part of DX and has responsibilities that include maintaining our rides, shows and attractions to ensure the safety and security of all who work and play in our theme parks and resorts.

As a Systems Analyst in FOS, you will provide on-site support, training, troubleshooting, implementation to our asset management system, Maximo. Other responsibilities may include process support for the FOS organization related to technology and systems.

This is a temporary, 6 month, Project Hire role.

The System Analyst will report to a Manager, System Reporting.

What You Will Do

On any given day as a Systems Analyst you might:

• Manage Project Tasks for deployment of Maximo related application across mobile and desktop environments
• Facilitate training for variety of users
• Assist users by troubleshooting, resolving and documenting solutions
• Understand general systems maintenance tasks (i.e. creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.)
• Work a variety of shifts to support deployment schedules
• Have a demonstrable ability to work independently with minimal supervision

Required Qualifications & Skills

Here’s what you need to be successful at this job:

• Proven experience and solid understanding of Oracle and SQL database
• Experience with Microsoft Office suite
• Project Management and Task prioritization skills
• Demonstrated partnering skills with local and distributed work teams
• Provide after hours on-call support for client group in a team rotation
• Flexibility to adapt to changing priorities in a dynamic environment
• Ability to be flexible with work schedule, including weekends and holidays
• Comfortable with facilitating/speaking with small to large groups in meeting and training environments
• Demonstrated problem solving skills, as well as continuous improvement process skills
• Ability to analyze business solutions to recommend efficient technical needs

[REQUIRED FIELD: Add bullet points to indicate the required qualifications and skills only. These should be aligned to the competencies of the role. Do not post ranges, such as “X – X years of experience.” Instead use “At least X years of experience”. Refrain from adding items that are not absolutely required in this section.]

Preferred Qualifications

It would also be great if you have:

• Business Objects, Tableau or other reporting development experience
• Experience in Facilities Asset Management (particularly Maximo)
• Software development
• Experience with Microsoft Power Apps and development tools
• 3+ years supporting technology implementations/customer support

Education

• BS or MS degree in Computer Science or technology related field, or equivalent experience

Preferred Education

• Facilities Management certifications
• ITIL Foundation certifications
• Agile project management certifications

#li-cto

#DisneySafety

#DXMedia

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

The hiring range for this position in California is $93,400.00-$125,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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Salary