Location
Universal City, CA | United States
Job description
Job Description
What You’ll Do:
- Utilize departmental reports to help research and identify potential new business opportunities
- Field incoming sales calls to process prospective customer inquiries and distribute inquiries to Production Service Representatives
- Manage small productions under the guidance of Production Service Representatives
- Compile and distribute Daily Call Sheets & Weekly Activities Reports
- Assist Production Services Reps with scouts of studio facilities with prospective clients and existing customers whenever necessary
- Book facility reservations and coordinate scheduling in ScheduAll
- Handle customer inquiries and questions, cross-sell additional studio facilities and services
- Assist Stage and Backlot department with processing payment requests for refunds and departmental services
- Serve as a liaison with internal/external productions and UCS Security
- Review and edit Draft Deal Memos and Department Head Memos for distribution to all departments
- Maintain time sensitive and confidential documentation and information for production
- Coordinate with the Universal theme park to ensure there is accurate daily tram routes throughout the backlot
- Be the liaison between facilities and production for any unforeseen or planned restorations
- Responsible for archiving all files for the department
Qualifications:
Qualifications
Let’s Talk About You…
- Communicates with ease – You have a way with words; written and verbal
- Impeccable attention to detail – You bring customer requests to life by organizing the team’s daily work plans and scheduling commitments
- Customer Service Champion – No request is too big or too small, you put customers first meanwhile being an advocate for the Stage and Backlot team
- Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updating and informed
- Tech-savvy – You are an MS Office whiz and can take on case management software with ease
What You Must Have:
- Bachelor’s degree in related field, or equivalent relevant experience
- 1+ years of experience working in a fast-paced, production environment
What Would Make You a Stand-out:
- Strong interest in production environment, logistics, and/or studio operations
- Ability to learn and perform under pressure while also providing white glove treatment to clients
- Able to maintain high level of confidentiality with production support software systems
Additional Requirements:
- Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $45,000 - $50,000
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected] .
Job tags
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