Telecommunications specialist
Commonwealth of Pennsylvania
Location
Pennsylvania | United States
Job description
Are you looking for a challenging Career in IT focusing on Unified Communication? In this role, you will work with various groups across the state to provide guidance and support with mobile devices, Unified Communications, phone systems, etc. If you thrive on a sense of accomplishment, this is the job for you. Apply today!
This position is responsible for inTune MDM management, Unified Communications, Legacy phone systems and other complex telephony arrangements throughout the Commonwealth. Duties will focus on Mobile telephony (cell phones, tablets, etc.) The work involved with this position is diverse and will keep your attention.
The Telecommunications Specialist 1 works independently under the direction of the Mobile Telecom manager to complete projects and tasks on a daily basis. There will be opportunities to learn new skills and train in new environments, as technology advances. There are also opportunities to change processes to implement new efficiencies, so bring your good ideas.
You must be comfortable talking to our customer base. Working hand and hand with our customer base ensures our success. They rely on our experience to guide them towards the proper products and settings for their business to run as efficiently as possible.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment.
- Work hours are 8:00 am to 4:30 pm, Monday - Friday, with 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- Must be able to travel independently, as needed to support operations throughout the Commonwealth.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Three years of technical experience providing microcomputer support services that included information technology or telecommunications hardware and software installation, operation, and maintenance within a network environment; or
- Three years of voice or data telecommunications experience that included one year of system design or configuration experience and two years of general telecommunications experience that involved: technical management of systems for commercial or governmental applications or technical work in the acquisition, installation, repair, or maintenance of commercial or governmental systems; or
- One year of technical experience providing microcomputer support services that included information technology or telecommunications hardware and software installation, operation, and maintenance within a network environment, and an associate's degree in Microcomputer or Telecommunications Technology or other closely related field.
- Post high school training in telecommunications technology; data communications; or electronics with emphasis in telecommunications technology may be substituted on a year-for-year basis for the general telecommunications experience, but may not be substituted for the required experience in system design or configuration.
Other Requirements:
- You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.
Legal Requirements:
- The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at [email protected] .
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Job tags
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