Spanish Language Interpreter I

Location

Type, TX | United States

Job description

Why UT Southwestern?  

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans.  We value your integrity, dedication, and the commitment you’ve made to our country.  We’re proud to support your next mission.  Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth. The #1 Best Hospital in DFW | UT Southwestern Medical Center (utswmed.org)

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Job Summary

Works under general supervision of Manager Language Services Department. 

Experience and Education

• Two (2) years of job-related experience in a health care setting preferred, to include one (1) year of interpretation experience with use of medical terminology and excellent customer service skills.
• HS diploma required. Two-year Associate’s degree or equivalent experience preferred.
• Must speak, read, and write English and target language fluently.   

Job Duties

• Must be able to accurately interpret medical and health care information/instructions from physicians, nurses, or other health care staff to patients/families; and accurately interpret questions and/or concerns from patients/families to physicians, nurses, or health care staff. Must be able to speak, read and write both English and a second language. Must be able to communicate effectively both verbally and in writing, with patients, families, and hospital staff.
• Translate consent forms, discharge orders, teaching protocols, and similar from English to target language (s). Assist in obtaining patients/families signature where appropriate.
• Provide information regarding health care related cultural issues/needs of limited English proficient patients/families to hospital staff to develop sensitivity.
• Must adhere to the Medical Interpreter Code of Ethics and Standards of Practice. Must be able to demonstrate patient centered behaviors with a focus on responding quickly to calls for services.
• Must have excellent interpersonal skills and demonstrated ability to serve patients, families, clinicians, and physicians. Assist with varying departmental activities and projects as requested.
• Document in EPIC all daily patient sessions, including University hospitals, hospital based and ambulatory clinics in an accurate and timely manner.
• Keep an accurate list of interpretation sessions and enter this information by the end of each using the RedCap application in Epic per Language Services Department standards of practice.
• Ability to meet physical and non-physical demands as outlined in the job description is an essential function of the job. Proactively search for ways to improve service. Performs other duties and special projects as assigned.  

Knowledge, Skills & Abilities

• Work requires the ability to translate accurately written materials between English and the target language(s).
• Work requires good general health and stress coping ability.
• Work requires the ability to speak and listen; retain information and interpret in the target language, to allow discussions with patients, families, peers, and external customers.
• Work requires the ability to work using a PC, or a tablet, for the accurate recording of patient sessions and data related to patient encounters.  
• Ability to be mobile, walk long distances, and access shuttle services during a regular shift (8 hours). If history of injury or problem is detected on employee physical, a physician release must be obtained to be eligible for employment.  

Working Conditions

• Work is performed primarily in a hospital or hospital clinic environment.
• Walking, standing, bending, turning, and stooping.   

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:

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Salary