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Location

Sandy, UT | United States

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Job description

Account Manager

This is an on-site salaried position, based in Sandy, UT. Please do not contact us about outsourcing; please no recruiters.

We’re looking for an Account Manager to join our digital agency. In this role, you will work closely with your assigned clients to identify their needs and/or challenges and recommend targeted solutions that incorporate appropriate Red Olive digital solutions. This person would be a hands-on, strategic leader responsible for seeing client projects from start to finish. Someone who possesses project management orientation is essential as well as an ability to engender trust and confidence with clients.

requirements

1-3+ years of digital marketing industry or Agency experience.

Operating as the lead point of contact for any and all matters specific to your digital marketing accounts

Building and maintaining strong, long-lasting client relationships

Overseeing client account management, including negotiating contracts and agreements

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Job Responsibilities

Serve as the lead point of contact for all client account management matters

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, client stakeholders and executive sponsors

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Prepare reports on account status

Collaborate with sales team to identify and grow opportunities

Assist with challenging client requests or issue escalations as needed

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Solid experience with account/project management software (e.g.Core, Teamworks) Google Suite and MS Office (particularly MS Excel, Word)

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

Benefits

Medical Insurance

Dental Insurance

Matching 401k

Vision Insurance

Long Term Disability Insurance

Holiday Pay

Remote Work 3 Days a Week

Vacation Pay

Onsite gym w/full-time trainer, private showers, bike lockers

On-site restaurant w/ subsidized breakfast and lunch

Paid EAP, unlimited access to therapists

Covered Parking

Life Insurance

Half Day Fridays

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Salary