Scrum Master, Salesforce.com

Location

North Carolina | United States

Job description

Cisco is the worldwide leader in networking that transforms how people connect, communicate, and collaborate. Since 1984, we have led in the innovation of several networking technologies such as Routing, Switching, Security, Unified Communications, Video, and Wireless. We continue to lead in new areas such as Cloud, Data Center, Virtualization, SDN, Internet of Things, etc. Our responsible business practices help ensure business sustainability and environmentally conscious operations and products.

Cisco is a $48 Billion dollar global leader in supplying groundbreaking, best-in-class networking products driving today's Internet. We are consistently ranked as one of the world's best employers and we spend over $5 Billion dollars a year invested in R&D. We encourage all Cisconians to be their best self at work! Join us to power an inclusive future for all!

The Team

The Security & Collaboration SFDC team in San Jose, California is looking for an experienced Scrum Master with software development, test and automation project leadership and abilities. You will be an active member of the software development team and contribute to the definition, implementation, testing and customer delivery of innovative solutions on the salesforce.com platform.

Role & Responsibilities

In this position, you will lead scrum teams, facilitate scrum processes and be an Agile role model. You will coach and mentor cross-functional teams within the organization. You will also:

• Act as a technical Program Manager for projects and releases
• Play a key role leading timelines and deliverables according to Agile/Scrum methodologies to include PI planning, release planning, sprint planning, daily stand ups, retrospective meetings, stage gate management, risk management, conflict management and serve as a scrum of scrums.  
• Help the team determine their velocity and use this to help our DevOps team perform the release planning
• Manage tickets and projects in Jira
• Remove barriers to progress to include tracking, resolving and escalating impediments
• Work with Business Analysts, Product Owners and Technical Project Managers to ensure the product backlog is in good shape and ready for the next sprint
• Help the Technical Project Manager increase team effectiveness and help the team turn the sprint retrospective meeting into an evolutionary experience
• Serve as process owner for the team, creating a balance with the project's key customers (i.e. TPM, BA/PO, Tech leads)
• Ensure the scrum team lives by the values and practices of scrum and SAFe Agile methodologies

Basic Qualifications

• 10+ years experience in leading Software development/test projects as scrum master or technical project/program manager
• 5+ years experience as scrum master or technical project/program manager delivering salesforce.com or GTM projects
• 3+ years experience in Jira administration & management
• 3+ years experience with Agile development methodologies
• Certified Scrum Master (CSM) or Project Management-Professional (PMP)

Preferred Qualifications

• Solid understanding of SAFe Agile, Scrum theory, practices, rules and tools, familiarity with highly effective teams concepts
• Knowledge of the full SDLC, including methodologies, experience in business process analysis
• Solid understanding/experience with test planning and methodologies
• Strong written and verbal communication
• Ability to prioritise numerous tasks at the same time, prioritize them and manage time effectively
• Self motivated, able to work with autonomy and desire to challenge the status-quo
• Salesforce.com certifications would be an asset

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

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