recruitometry
Location
Boca Raton, FL | United States
Job description
National Account Director
About The Job:
What you'll do:
Team Leadership and Management:
Lead, mentor, and coach a team of National Account Managers
Provide strategic guidance and support to ensure effective client relationship management
Revenue Accountability:
Establish and measure revenue targets for each National Account Manager and assigned
accounts
Provide leadership to National Account Managers to ensure they are performing consistently
and achieving revenue targets, relationship milestones, and other KPI metrics on a
monthly/Quarterly/ Annual basis
Training and Development:
Train and coach National Account Managers to create opportunities for relationship-building
through various communication channels
Instruct National Account Managers to be primary business owners internally, collaborating
with all internal teams to meet client needs
Communication and Networking:
Facilitate consistent communication through phone calls, texts, emails, face-to-face meetings,
lunches, dinners, special events, and other activities
Encourage National Account Managers to establish a strong network within client
organizations
Customer Service and Satisfaction:
Ensure client satisfaction through transparent communication and a deep focus on customer
service
Work collaboratively with internal teams to exceed client expectations Travel and Reporting:
Travel to client properties and corporate offices as needed
Generate internal reports and share performance metrics in quarterly and annual business
reviews with both internal and client stakeholders
Performs other related duties and assignments as required
What you'll need:
Bachelor's degree in business, sales, marketing, or a related field (MBA preferred)
Exceptional communication and interpersonal skills, with the ability to influence and
negotiate effectively
Strong business acumen and a strategic mindset
Strong leadership and coaching skills
Highly organized and detail-oriented, with the ability to manage multiple clients and projects
simultaneously
Proficiency in using CRM software and Microsoft Office Suite
Willingness to travel as needed (up to 50%)
Experience in the commercial services industry including disaster recovery, reconstruction,
cap-ex construction, or roofing
Previous experience working with clients in multiple states and locations
Understanding of relevant compliance and industry regulations
Experience building, mentoring, and coaching teams to exceed sales and revenue targets
Job tags
Salary
