Walmart Inc.
Location
Bentonville, AR | United States
Job description
Join Walmart as a Manager, Strategic Account Manager – International Seller Marketplace and your work could help over 295 million global customers live better every week. Yes, we are the Fortune #1 company, but you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
As a Manager, Strategic Account Manager, you will be responsible for growing GMV sales for Walmart’s e-commerce marketplaces. You will generate growth by providing strategic advice to cross border Sellers in order to develop their business in Walmart’s international marketplaces.
This role focuses on building trust through win-win relationships with third party Sellers driving engagement and adoption of growth-driving programs. We help accelerate program adoption for key growth opportunities by coaching Sellers on the fundamental building blocks to develop their business long term. These growth levers are consisting of (but not limited to) Walmart Fulfilment Services (WFS), Walmart Connect (WMC), Ship With Walmart (SWW), Deal events participation, etc.
In this role you will work with internal stakeholders and cross-functional teams to improve Seller experience. You will be entrusted with developing a book of business by executing a consultative sales approach that drives Seller growth and acting as Seller advocate troubleshooting Seller issues with internal teams and external partners. In this role you will be responsible for building relationships with decision-makers from the Sellers to drive feature adoption and growth.
To drive Seller performance, you will foster collaboration with international markets and cross-functional teams. Your role will be key in executing Walmart’s cross border trade e-commerce strategy.
You’ll sweep us off our feet if…
You’re seller obsessed and relationship driven
You have a track record of developing partnerships.
You thrive in constantly evolving, fast-paced, dynamic environments.
You have a proven track record of taking ownership that produces exceptional results.
You build trust quickly and can lead by influence through data.
You believe in and prioritize the collective success of the team and are quick to jump in and help your fellow team members.
You have previous experience selling eCommerce Marketplaces or SaaS solutions.
You have experience in cross border or international ecommerce.
Nice-to-have: Spanish or Mandarin Speaker
You’ll make an impact by:
Manage and execute growth plans against your book of business – Manage a book of business of accounts across key categories. Drive and exceed Seller revenue growth goals for your book of business. Work with a sense of urgency to drive and deliver sales goals while maintaining high quality outputs. Create & deliver compelling value propositions through a consultative selling approach, clear communication, problem-solving oriented, and utilize data to drive actionable insights.
Building Relationships with Key Decision Makers – Develop relationships with key influencers and decision-makers within senior management of prospective accounts, along with internal stakeholders and working teams to develop business plans that exceed expectations.
Driving New Partner Success – Oversee the onboarding process for new strategic sellers, understand Sellers' goals, decision-making processes, and success metrics. Develop initial targets and actions plans that accelerate item setup and improve offer quality and discoverability.
Advocating For the Platform – Champion and evangelize our platform, and its evolving capabilities, to prospective sellers. Drive awareness and adoption of new seller services.
Being Seller Obsessed – Listen to seller feedback, challenges, and needs. Partner with cross-functional teams (e.g., product, site operations, partner support, etc.) to continuously improve the platform and experience.
Thinking Creatively – Explore and innovate! Develop and test new partnerships or services that create shared value for sellers, customers, and Walmart.
Preferred Qualifications
Bachelor's degree in Business or a related field and 3 years’ experience in Business Management, Outbound sales, eCommerce Merchandising, or a related area.
Experience completing cross-functional projects.
Experience in marketplace third party Seller Success (Farmer)
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
Strong influencing and interpersonal skills
Detail and results-oriented with sense of urgency
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
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