Scheduling Coordinator - Home Health

Location

State College, PA | United States

Job description

Home Health- Scheduling Coordinator (Centre County)

The Home Health Scheduling Coordinator is an on-site position, coordinating the clerical and scheduling functions for the multidisciplinary team under the direction of the Clinical Manager.

This position is Monday- Friday 7:30 am- 4:00 pm with rotations for weekends.

• Make your career work for you with flexible shift options and benefits.

• Care for your total well-being with UPMC’s robust benefits package – physically, financially, and emotionally – including tuition reimbursement.

• Final title and pay will be determined by education, experience, and certifications.

Responsibilities:

• Attend compliance training and adhere to the organization standards of conduct, policies and procedures.
• Focus on customer service and continually strive to perform the duties of their job in a manner that results in optimal patient satisfaction.
• Identify, develop, and participate in process improvement opportunities within the home health agency that will enhance the quality of the services provided.
• Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC toward patients, visitors, staff, peers, physicians, and other departments within the organization.
• Completes payroll duties as assigned
• Calls all new patients for an Admission visit or Resumption of Care visit
• Performs visit verification activities daily. Verifies visits provided to visits ordered, scheduled, documented, and notifies Clinical Manager of discrepancies
• Responsible for maintaining the team master schedule and visit verification
• Performs scripted Welcome Calls and Outreach Calls to all new patients
• Coordinates with Clinical Manager and Intake to schedule all patient admissions, and initial visits for internal multidisciplinary referrals
• Coordinates scheduling of homecare patient visits based on patient needs, productivity expectations and staffing, with assistance of Clinical Manager
• Process, reconcile and distribute patient information as needed
• Accept patients, family and staff telephone calls and facilitate communication between team members.
• Update patient information, print patient information and reports as required and/or directed.

Job tags

Salary

$16.94 - $25.87 per hour