BLANK AST 3 (Referral Coordinator) | University of California Davis
University of California Davis
Location
Davis, CA | United States
Job description
BLANK AST 3 (Referral Coordinator) Department Description
Want to be part of the most innovative veterinary team in the country? We are looking for a referral coordinator to work alongside our world leading faculty clinicians and technicians, helping them teach the next generation of veterinarians while also serving the animals and pet owners of our community.
As part of the top ranked UC Davis Veterinary Medical Teaching Hospital team, our coordinators are provided the following benefits:
PERSONAL LEAVE - Vacation - earn (3) three weeks per year!
- 14 paid Holidays annually
- Sick Leave - eligible to earn up to 8 hours per month (no maximum) COMPENSATION
- Competitive pay
- Shift Differentials CE & Other BENEFITS
- $650 Continuing Education annual allowance
- 40 hours Paid CE annually (pro-rated based on appointment %)
- Wellness and on-site Employee Assistance Program INSURANCE
- High quality and low-cost medical plans to choose from to fit your family's needs.
- UC pays for Dental and Vision insurance for you and your family.
- Supplemental insurance offered including: additional life, disability, short/long term disability and legal coverage. Job Summary Under general supervision of the Small Animal Client Services Supervisor, independently maximize the efficiency of a Specialty Service by acting as the referral/client service coordinator, liaison with the Reception Desk, Medical Records and the support services of the Small Animal Clinic. Receive calls from owners and referring veterinarians to determine the state of an animal (i.e., emergency/life threatening). Coordinate complex schedules of many services that may include scheduling one or multiple diagnostic procedures as prescribed by the clinician. Schedule clinician appointments, triage client appointments, assist technicians with the coordination of clinical procedures with clients. Review and confirm client estimates and assist in billing when needed. Follow up with service to ensure prompt and courteous communication with referring veterinarians and clients. Applicants will be screened on a weekly basis. The position can be filled prior to the removal date. STARTING SALARY WILL BE STEP 3, $28.61/HOUR THIS POSITION MAY BE ELIGIBLE FOR A HIRING BONUS. Position Information
Apply by Date 2/7/2024 Salary Range $27.34-$39.18/hour Appointment Type Career Number of Positions 1 Percentage of Time 100% Shift Hours Monday-Friday, 8:00 am- 5:00 pm Location Davis, CA Union Representation Yes Benefits Eligible Yes
PHYSICAL DEMANDS
- Maneuver/lift equipment and materials weighing up to 25 pounds.
- Handle animals weighing up to 25 pounds.
- Contact with animals, including restraint of animals (sometimes fractious) as required.
- Sit for extended periods of time.
WORK ENVIRONMENT
- Work under Medical Surveillance procedures and review in accordance with Federal and State Laws and Regulations and University Policy.
- Work occasional overtime and various hours on short notice (including covering staff shortages and holiday shifts).
- May work with or around areas with sick animals, hazardous materials, and/or infectious diseases, and distraught clients.
- UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
MINIMUM QUALIFICATIONS Minimum Education/Experience: - Experience coordinating all types of appointments in a veterinary or medical environment. Minimum Knowledge, Skills, and Abilities (KSA):
- Ability to determine procedures, selecting methods, implementing policy applicable to clients/patients, receiving services and negotiating with clinicians and support services to provide appropriate and timely testing and treatments.
- Knowledge of medical conditions and medical terminology to communicate with owners and veterinarians. Knowledge of disease processes.
- Skills to determine priority needs and ensure the most efficient use of medical and technical personnel.
- Interpersonal, oral and written communication skills to communicate diplomatically, professionally, and utilizing medical terminology.
- Skill to constantly evaluate clinicians' needs on a minute-to-minute basis and provide adequate response.
- Skill to review receiving and procedure schedule on a continual basis to minimize scheduling conflicts.
PREFERRED QUALIFICATIONS Preferred Knowledge, Skills, and Abilities (KSA): - Skills to triage without diagnosis/prognosis.
- Skill to coordinate procedures with various Small Animal Service units.
- Knowledge of computer systems. Skill to manage telecommunications and voice mailbox management.
- Knowledge of technical and professional functions of the VMTH Small Animal Clinic.
SPECIAL REQUIREMENTS Background Check This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. Diversity, Equity, Inclusion and Belonging At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected . The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Apply by Date 2/7/2024 Salary Range $27.34-$39.18/hour Appointment Type Career Number of Positions 1 Percentage of Time 100% Shift Hours Monday-Friday, 8:00 am- 5:00 pm Location Davis, CA Union Representation Yes Benefits Eligible Yes To apply, visit The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-13454b20b4e5ce40abafdbf6e67f7192
About University of California Davis
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
Connections working at University of California Davis
Job tags
Salary
