National General
Location
Parsippany, NJ | United States
Job description
National General is seeking a Sr. Property Field Adjuster for our Premiere division. This candidate should reside within the Morristown, Union, Essex, Morris, Hudson, or Bergen, NJ area. This position is a hybrid role - while you will work from your own home, this position does require going out into the field handling property (homeowner) claims.
The ideal candidate will have 5+ years of Field Property experience handling high value homes, and provide premier level of customer service. Someone with experience handling Total Losses will be a huge plus!
Job Summary:
This role is responsible for applying strategic thought and recommending a course of action for the investigation and confirmation of the facts of loss for the most complex or specialized Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role mentors and coaches other members of the team.
Key Responsibilities:
Handles investigation regarding all aspects of the most complex or specialized Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion / independence within increased level of authority
Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Determines subrogation or fraud potential and how to handle and recommends process improvements
Identifies the most complex customer needs and works to meet those needs using advanced customer service skills
Retains and expands expertise on all components of residential construction and repair, including structural integrity and home systems and evolving building techniques
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
Mentors and develops junior staff through estimate review, reinspection, ride-along and other techniques
Preferred Qualifications:
Education and Experience
Bachelor's degree preferred or equivalent experience
5 or more years of related experience
High Value Home estimating experience preferred
Xactimate Proficiency
Certificates, Licenses, Registrations
Ability to obtain and maintain adjuster licenses as required
Functional Skills
Advanced customer service orientation
Advanced verbal and written communication skills
Time management skills from a global case management pending perspective (vs. transactional)
Advanced problem solving and analytical skills (detect differences/issue recognition from multiple sources)
Advanced negotiation skills to deploy with Public Adjusters, attorneys and mediators
National General prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $82,000 - $117,000 and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Job tags
Salary
