Bilingual Service Advisor
Location
Duncanville, TX | United States
Job description
Bilingual Service Advisor
The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a premier dealer group, we continue to provide the best buying experience and we need YOU to accompany us and join our growing successful family!
Clay Cooley Nissan of Duncanville is seeking to acquire a qualified, enthusiastic, and bilingual Service Advisor to join our rapidly expanding Service Center. The Service Advisor will contribute a more dynamic and collaborative environment, fostering a sense of belonging for all customers and employees. Additionally, this The Service Advisor will provide estimated cost analysis of automotive repairs and routine maintenance.
Job Duties:
- Prepares and advises on service estimates, sells routine maintenance, repair services, and follow-up regarding unsold services and customers.
- Effectively speaks and advises customers on service recommendations for routine maintenance. The Service Advisor assists in identifying mechanical problems by questioning the customer and/or doing a visual inspection or road test.
- Prepares a repair order indicating time and labor estimates for recommended service. The Service Advisor maintains contact with the technicians to ensure the work is completed in a timely manner.
- Schedules appointments, responds to phone calls, and collects funds for services. The Service Advisor assists in the coordination of alternate transportation, rental car reservations, and shuttle services.
- Demonstrates exceptional attention to detail while assisting and consulting with customers. Establishes a promised time. The Service Advisor checks with the dispatcher if necessary.
Job Requirements:
- Stand, walk, or sit for long periods of time without resting. (Up to 5 hours)
- Good communication skills
- Ability to work well both individually and as part of a team.
- Ability to read and interpret documents, write routine reports and correspondence, speak effectively to employees, managers, and customers.
- Bilingualism is an essential element; both languages are expected to have strong fluency.
Job Benefits:
- Full benefits package including company paid Life Insurance
- 401K / ROTH options plus company matching.
- Competitive pay with immense growth opportunities.
- Onboarding process completed within days of applying!
Job Type:
Full-time
We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening
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Job tags
Salary
