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Location

San Luis Obispo, CA | United States

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Job description

Job No: 536009
Work Type: Staff
Location: San Luis Obispo
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Job Summary

Under general direction by the Director for Campus Assessment Response, & Education (CARE), the CARE Student Service Coordinator serves as a primary resource for overseeing reports of behavioral concerns on campus as well as responding to inquiries and providing appropriate follow-up reports. The Student Services Coordinator will work closely with the Director for CARE in their capacity to support the six academic colleges at Cal Poly, which include the College of Science and Math (COSAM), College of Agriculture, Food, and Environmental Sciences (CAFES), College of Engineering (CENG), College of Architecture and Environmental Design (CAED), College of Liberal Arts (CLA) and Orfalea College of Business (OCOB).

The CARE Student Services Coordinator will assist students navigating and accessing campus and community resources and provide advocacy, resources, and referrals for services. The position supports students struggling to navigate the university system, students with current and emerging mental, psychological, or physical health issues and students experiencing issues adjusting to academic and social life. In addition to supporting students, the CARE Student Services Coordinator is also available to consult with faculty, staff, parents, and concerned others if they are worried about a student's behavior. The position works closely with the Student of Concern Team to assist with various aspects of program administration.

Department Summary

The mission of the Dean of Students (DOS) Office is to serve as a resource for helping students resolve university-related issues and concerns and advance to degree. We are committed to supporting the academic success of students by fostering the development of integrity and problem-solving skills; teaching self-advocacy and personal responsibility; and providing students with opportunities to learn and practice the fundamental principles of good citizenship, responsible leadership, and the importance of diversity in a global society.

Key Qualifications

Thorough knowledge of individual counseling techniques.
Strong interpersonal and communication skills (oral and written) with demonstrated ability and commitment to work effectively and maintain cooperative working relationships with a wide range of constituencies in a diverse community. Excellent customer service and public relations skills including a very high level of diplomacy and professionalism.
Ability to advise students individually and in groups on varied and complex matters.
Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of an argumentative or sensitive nature.
Ability to analyze complex situations accurately and adopt effective courses of action.
Education and Experience

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.

A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Salary and Benefits

Anticipated Hiring Range: $60,312 - $70,704 Per Year

Classification Range: $58,548 - $83,400 Per Year

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu .

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer.

Supplemental Information

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to [email protected] .

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

To Apply: All applicants must apply online at: .

About Us
Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California's scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.

At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.

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