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IT Project Engineer


TechMD


Location

Binghamton, NY | United States


Job description

About Us

At TechMD we believe that happy employees lead to a better work environment which in turn leads to a better experience for our customers. We re constantly working to improve company culture whether it s through companywide events or smaller daytoday things. We also have exciting opportunities for employees to get involved in the community through volunteering and fundraising initiatives.


Position Overview

The Project Engineers primary responsibilities include working inside a defined team to turn all levels of projects on a large and small scale. They also

function as escalation points on an as needed basis. They report to the Director of Engineering and are led by a Project Manager who involves Project Engineers as early as the presales engineering stages and through the completion stage.


Primary Responsibilities

Works with Project Manager at all stages of the project including Presales

engineering Planning Implementation and Completion stages.

Participates in weekly Work in Progress calls/meetings. During the WIP

meetings Project Engineers are expected to have a strong pulse on Ontrack/Offtrack status obstacles threatening ontime completion scope creep and need for change orders.

Participates in Project Postmortem meetings with Project Manager. Has a

good pulse on what went Right/Wrong and Recommended changes moving

forward if any.

Submits daily time entries and updates on active projects as they worked on

in ConnectWise.

Documents key infrastructure changes as they happen during a project

using IT Glue and ConnectWise.

Effectively identifies changes in scope of work and escalates them to the

Project Coordinator.

Is willing to respond after hours as needed.

Uses all company tools to perform job efficiently. (IT glue ConnectWise

AUVIK LabTech etc.)

Responds to escalation requests from Project Manager in a manner that

matches the necessary urgency of the escalated issue.

Stays current with technology and best practices to engineer solutions more

effectively for all different types of infrastructures.

Assists Sales team when needed for high level technical customer meetings

(coordinated through the Project Manager)


Requirements



Benefits

Medical/Dental/Vision Insurance

401k with match

Generous paid leave policies

Life Insurance coverage

Performancebased incentive compensation

College degree preferred Must have the ability to handle multiple tasks and priorities Able to plan, schedule, and effectively communicate with staff and clients Must have a customer service oriented attitude Must be detail-oriented Must have strong interpersonal communication and team based skills Must have strong documentation skills Must have exceptional oral and written communication skills Basic knowledge of computer hardware, software and equipment Being a self-starter as well as a problem-solve


Job tags

Full time


Salary

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