Administrative Assistant II

Location

Dallas, TX | United States

Job description

Overview

ECG is the most experienced healthcare consulting firm working in the U.S. At ECG, our primary emphasis is on quality—in our people as well as our services—and we’re seeking others who appreciate our high standards of excellence.

What’s in It for You: Work with Purpose

At ECG, you can have a bigger impact than you ever imagined. The work you do will ultimately help health systems deliver care more effectively and efficiently—and that’s just the beginning. We’re looking for innovators, problem-solvers, and self-starters to collaborate, take on challenging projects, and find new ways to improve processes. ECG is committed to ensuring a supportive work environment that embraces DEI, recognizes performance, communicates transparently, and values work/life balance.

Join Our Corporate Operations Team

ECG’s Corporate Operations team has approximately 100 employees associated with ECG offices across the country. Team members keep the business running, manage payroll and benefits offerings, ensure deliverables are high quality, hire and train employees, market our services, streamline business processes, and much more. Corporate Operations departments include Administrative Services, Business Development, Document Production Center, Finance, Human Resources (which includes Recruiting and Learning & Development), IT, and Marketing

Your Opportunity with ECG: Administrative Assistant II

The primary responsibility of the administrative assistant is enhancing the division leader’s effectiveness by performing a diverse set of administrative functions at an elevated and exceptional level. Additionally, the administrative assistant must be adept in helping drive completion of key deliverables and possess excellent ownership and follow-through skills on special projects. The administrative assistant must be proficient at tasks such as active calendar management, complex and detailed travel plans, and timely and accurate expense report processing for ECG principals and executives. The administrative assistant may also support administrative processes for an assigned consulting division or service area, including tasks such as scheduling and coordinating division and service area management meetings and educational sessions. The administrative assistant will provide support for up to eight leaders depending on the division or service area support and/or small office management responsibilities.  

Your responsibilities may include:

A. Leader Support

• Provide primary administrative support for principals and other senior leaders, including managing calendars and scheduling meetings; organizing and processing expenses and submitting expense reports; and coordinating and managing travel according to consultant requirements and preferences, including booking and adjusting airfare, hotel, and ground transportation.
• Demonstrate proactive problem solving by anticipating needs of those being supported.
• Provide background information and/or supporting documents in preparation for scheduled appointments and meetings.
• Maintain travel site logins and passwords and an accounting of airline debits/credits based on travel changes, and ensure credits are used in a timely manner and billed appropriately for accurate reimbursement.
• Perform special projects and/or other functions to support the business as assigned.

B. General Duties

• Establish and utilize the most effective Microsoft Office Outlook practices to streamline daily inbound/outbound email and calendar management for ECG leaders.
• Follow best practices for effective meeting management using Microsoft Teams.
• Promote usage between Microsoft Office 365 and Office 365 applications to create a seamless information pathway between devices.
• Document all pertinent information in Microsoft OneNote to share with the administrative team as needed for coverage or with those you support.
• Set up, test, and troubleshoot videoconferences so that meetings start on time and run smoothly.
• Create solid contingency plans for travel as well as virtual and in-person meetings.
• Proactively look for issues with travel/scheduling and then use balanced judgment, advanced reasoning, and flexibility to address the issues in a timely manner.
• Communicate professionally, both in writing and verbally, on behalf of those you support.
• Utilize an effective method for project/task management and follow-through.
• Provide backup support and coverage for other administrative support professionals in the office and at the firm.
• Assist with resolution as ad-hoc issues arise.

C. Consulting Division and Service Area Support

• Proactively support the administrative components of key division initiatives, including running ad-hoc reports and following up with key stakeholders.
• Assist with scheduling other internal meetings.
• Prepare agendas and record minutes and action items for internal meetings.
• Provide other administrative support to the division and its service areas as needed.

D. Office Management

• Oversee the office’s smooth and efficient day-to-day operations.
• Support a professional, positive, and fun office culture.
• At times, answer a multiline phone system and provide appropriate information to callers.
• Support office-based and visiting employees with copying, printing, and similar tasks.
• Greet visitors and escort them to their meetings or assigned workspace if visiting and working from the office.
• Assist with office meetings and related logistics and food/beverages, including division meetings, team meetings, and any annual events, as well as office social and community service events.
• Arrange the scheduling of candidates and preparation and distribution of resumes in conjunction with the recruiting director and manager.
• Facilitate candidate interview days and administer computer-based candidate testing.
• Prepare office space for new employees in coordination with the IT department and building management, procure building and suite access, and ensure basic equipment (e.g., computer, monitor, peripherals) is available.
• Maintain office equipment so that it is ready for employee use at any time, and support others in the use of the equipment.
• Order and stock office supplies, kitchen supplies, and beverages and snacks.
• Ensure conference room facilities, the reception area, and the kitchen break room are neat and orderly.
• Ensure compliance documentation is current and posted. 

Our Expectations of You

• Five or more years of experience as an administrative assistant supporting executive-level leaders who are frequent travelers and distributed across multiple time zones
• CAP, PACE or Bachelor’s degree in business-related field or equivalent
• Experience in management consulting or other professional services preferred
• Superior organizational skills, an aptitude for detail, and strong prioritization abilities
• Exceptional communication skills, confidence, and professional presence
• Experience providing a high level of attention to detail and follow-up
• Demonstrated ability to thrive in a fast-paced, demanding environment and fully manage your own time
• History of maintaining a high level of discretion and confidentiality
• Ability to work under pressure of deadlines
• Demonstrated self-confidence
• Experience with overcoming obstacles and challenges to ensure tasks are completed
• Balanced judgment and problem solving in complex and ambiguous situations
• Ability to anticipate needed decisions; consider implications, risks, and opportunities; and take action as required
• Experience taking initiative, making suggestions, and helping solve problems  

Job Locations

Dallas. A ble to work a hybrid schedule with days in office and remote.

Schedule

Full time/nonexempt

What You Can Expect of Us

To reward our driven, innovative, and passionate employees, we’ve built a company culture that’s centered on performance. We offer an attractive compensation package, challenging work, and an entrepreneurial environment where you can take ownership of your career—and get out as much as you put in.

About ECG

With knowledge and expertise built over the course of 50-plus years, ECG is a national consulting firm that is redefining healthcare together with its clients. ECG offers a broad range of strategic, financial, operational, and technology-related consulting services. ECG is an industry leader, offering specialized expertise to hospitals, health systems, medical groups, academic medical centers, children’s hospitals, ambulatory surgery centers, investors, and payers/health plans. As an affiliated partner of Siemens Healthineers, ECG’s subject matter experts have a proven track record of delivering results fueled by top talent and technology. ECG’s national presence includes offices in Atlanta, Boston, Chicago, Dallas, Minneapolis, San Diego, Seattle, St. Louis, and Washington, DC.

Apply now and make an impact for years to come.

To begin the recruitment process, please submit your resume via our career site at .

ECG provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, disability, pregnancy, medical condition (cancer and genetic characteristics), genetic information, gender, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other legally protected characteristic. People of color are encouraged to apply. We participate in E-Verify as part of our onboarding process. Having the permanent legal right to work in the United States is a condition of employment. ECG is not currently able to provide assistance to candidates requiring sponsorship or a visa.

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Job tags

Salary