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Location

Milford, MA | United States

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Job description

About Us:

Milford Regional Medical Center is a full-service, community and regional teaching hospital located in Milford, Mass. and serves patients from more than 20 towns in Central Massachusetts. The 149-bed medical center is a nonprofit, acute-care facility, where more than 300 primary care and specialty physicians are committed to providing exceptional healthcare services to our community with dignity, compassion and respect.

Statement of Purpose: 

This Manager role supervises and coordinates the activities of the outpatient physical and speech therapy programs at the Milford satellite of the Rehabilitation and Sports Medicine program to facilitate rehabilitation of disabled patients and ensure smooth and efficient daily operations of this location.  The Milford location is one of three offsite Rehabilitation and Sports Medicine locations and works collaboratively with the managers of these locations as well as the Outpatient Occupational Therapy Supervisor. This role establishes policies, procedures, standards, and sets objectives for the treatment of patients and for the department .  Also oversees the building and associated services, communicating with appropriate parties to ensure smooth operations.

This role oversees 37 direct reports, including physical therapy and speech therapy clinicians, Rehab/Front Desk Coordinators and Clinical Aides.  Our staff has significant years of experience and their level of commitment to the organization is one of the biggest contributors to the success of the department. The manager is responsible for mentoring staff, evaluating their performance, and promoting professional growth throughout all Physical and Speech Therapy disciplines.

The Rehab department is recognized by the interdisciplinary clinical team at Milford Regional Medical Center and plays an active role in various interdisciplinary committees. The manager also maintains the departmental Performance Improvement program and initiates process improvements both within the department, as well as, in collaboration with the interdisciplinary teams.

Qualifications:

Education: Graduate of an Accredited Physical Therapy, Occupational Therapy or Speech Therapy program

Certification/License: MA PT, OT or Speech License, Current CPR skills

Experience:

• At least 5 years of varied, progressively responsible clinical experience
• 2+ years of direct management experience including dealing with complex issues or equivalent
• Superior communication skills; skilled listener and encourages direct, open, and honest conversation, keeping all staff apprised of appropriate information.
• Excellent coaching, conflict resolution and mentoring skills. Proven ability to develop new employees based on their strengths.
• Effectively manages team performance, including setting and holding employees accountable to established performance expectations. Ability to deliver effective feedback in a positive and constructive manner.
• Utilize problem-solving skills, creativity, and critical thinking .
• Ability to prioritize and manage multiple priorities in a fast-paced environment.
• Ability to work effectively in a team environment, and drive employee engagement and teamwork.
• Proven ability to take initiative and build strong and productive personal relationships.
• Demonstrated ability to conceptualize and drive performance and process improvement initiatives.
• Strong presentation skills and ability to present at all levels of the organization.
• Ability to formulate and execute strategic plans for the organization. Demonstrated ability to make timely, informed data-driven decisions based on associated facts, objectives and risks.
• Demonstrated ability to read, interpret and use budgets and projections to execute financially related activities.

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