Location
Lancaster, PA | United States
Job description
Are you a proactive and service-oriented IT professional looking to join a dynamic team and make an impact within a growing organization? If so, we have an exciting opportunity for you to join our team at the Horst Group as an IT Support Technician!
As an IT Support Specialist, you will play a critical role in supporting our employees and driving IT objectives that align with our company's goals and values.
Responsibilities:
- Provide technical support and assistance to The Horst Group and its business units
- Troubleshoot and resolve basic technical problems related to computer systems, peripherals, and software applications
- Manages Client Image/OS Management
- Oversees and implements Software Deployment
- Oversees and manages the Phone System & Phone Line Support
- Respond to help desk inquiries, assess the nature of problems, and provide timely solutions or escalate issues as necessary
- Provides Conference Room Support
- Provides 3rd Party Application Support
- Implements and manages Digital Video Streaming Solutions
- Applies Computer Patching
- Assist in inventory management and procurement of IT equipment and supplies
- Performs other duties as required
Requirements:
- At least 1 Year of IT experience required; 2-3 Years of IT experience preferred
- Associate's degree in IT Support or related field preferred.
- Technical Certifications are beneficial.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail.
Join our team and be part of an exciting environment where you can contribute to our company's success and help shape our IT practices. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development.
To apply, please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position. We look forward to reviewing your application and discussing how your skills and expertise can contribute to our IT team's objectives.
Job Posted by ApplicantPro
Job tags
Salary
$45k - $55k
