Patient Services Coordinator

Location

Bellevue, NE | United States

Job description

Patient Services Coordinator - Bellevue, NE (Dental Office)

Salary: $16-$20/hr + Full Health Benefits!

Job Summary: Responsible for answering telephone, scheduling and confirming appointments, triaging and directing calls. Job will also include securing new patient information and confirming information with existing patients, while also contacting and uploading referral information and associated documents needed for the referred patients.

Job Responsibilities:

• Answer telephone, triage, and direct calls.
• Obtain caller's name and their business affiliation.
• Take messages for solicitation calls unless expected.
• Greet patients warmly, ensuring their comfort.
• Secure new patient information, schedule appointments, and confirm existing patient information.
• Obtain and copy appropriate patient information for uploading into patient charts.
• Enter patient demographics and medical history into charts.
• Review patient insurance information and confirm/update benefits with insurance companies.
• Update patient charts with notations and communication for office staff.

Qualifications:

• Excellent communication skills.
• Ability to handle the stress and demands of an active practice.
• Excellent organizational and multitasking skills.
• Ability to work quickly and accurately with attention to detail.
• Ability to handle conflict and maintain positive relationships.
• Outgoing and friendly attitude with patients and staff.
• Knowledge of correct grammar, spelling, and punctuation.
• Ability to perform physical tasks of the job, including lifting 20-pound boxes and bending over.

About the Company: We are expertly trained oral surgeons caring for the needs of the greater Omaha region, including the communities of Bellevue, Papillion, Council Bluffs, La Vista, and more. Exemplary patient care, outstanding results, compassion, and integrity are the cornerstones of our practice. We incorporate the latest technology to ensure your safety, minimize discomfort, and guarantee a successful outcome!

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