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Location

Hanover, MD | United States

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Job description

Información disponible en español a continuación.

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

Él / la Asistente de la Casa es responsable de mantener la limpieza de los pasillos de los cuartos los elevadores y las áreas asignadas. Él / ella también es responsable de entregar artículos como maletas planchas café etc. a las habitaciones según lo dicte el vertical del hotel. También puede incluir eventos de conserjería todas las noches limpieza y configuración de las funciones de la sala de reuniones entrega de artículos de servicio a las habitaciones a solicitud de la recepción y manejo de la camioneta cuando sea necesario (propiedad específica).

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.

• Se requiere un diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
• Tiene que poseer una licencia de conductor válida para el estado aplicable (específico a la propiedad)
• Tiene que poder expresar claramente información e ideas.
• Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
• Tiene que poder trabajar bien bajo presión.
• Tiene que poder mantener la calma y la objetividad bajo presión. 

RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
• Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
• Practice safe work habits to ensure safety to guests fellow associates and self.
• Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
• At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment check list and submit to supervisor at the end of the day.
• Perform other tasks/jobs as assigned by the supervisor or manager.

• Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
• Siempre usar la cortesía y etiqueta apropiada con el radio al comunicarse con otros empleados.
• Usar la lista de control para completar los proyectos que siguen según asignados.
• Remover todos los objetos (por ejemplo: bandejas de room service basura etc.) de los pasillos para huéspedes y llevarlos a el área para servicio o la Oficina de Housekeeping según apropiado.
• Practicar hábitos de trabajo seguros para asegurar la seguridad de los huéspedes los compañeros de trabajo y de sí mismo.
• Tratar los pedidos para ayuda con maletas o el registrado / desocupado de los cuartos de manera simpática eficiente y cortés.
• Bregar con artículos “Perdidos y Hallados” de acuerdo con las normas del hotel.
• Al fin del turno entregar todas las llaves y las hojas de deberes asignados a la Oficina de Housekeeping.
• Llevar a cabo otra tarea según asignada por el supervisor o gerente.

Property Details

Residence Inn Arundel Mills BWI Airport in Hanover, Maryland, is centrally located in the BWI Business District near Northrop Grumman, L3, Verizon, Liberty Mutual- to name a few. Guests enjoy complimentary WiFi at our hotel to help them stay connected while they are away. They also enjoy the convenience of being just minutes from BWI Airport, Baltimore's Inner Harbor, Annapolis, Fort Meade and Washington, D.C. during every stay at one of the top All Suite hotels in Arundel Mills, MD. Plus, guests will find everything they need for shopping, dining, and entertainment just steps away at the Arundel Mills Mall and Maryland LIVE! Casino. From Medieval Times Dinner & Tournament to Cinemark Egyptian 24 and Bass Pro Shops, our Arundel Mills hotel’s destination is central to it all. For a refreshing change of pace, we offer an outdoor pool, spa, multi-purpose Sports Court, billiard room and library. Guests can start their day with our complimentary hot breakfast buffet and join us for our evening Residence Inn Mix.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

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