Development Coordinator

Location

Santa Monica, CA | United States

Job description

Organizational Overview:

Upward Bound House (UBH) is dedicated to ending the cycle of intergenerational family homelessness. We compassionately provide a continuum of services ranging from crisis housing to permanent housing and homelessness prevention. With over 30 years of experience in family homelessness, UBH is a leading services provider, contributing to and advocating for lasting solutions to end family homelessness. UBH provides a fast-paced environment that values empowerment, collaboration, diversity, relationships, efficiency and communication. UBH provides a supportive, caring and merit-based environment for team members and is vested in their growth and development.

Position Summary:

UBH seeks a bright and highly-motivated individual with excellent critical thinking ability to join our growing Development Department. The Development Coordinator (DC) plays a vital role in supporting our 2024 revenue goal of $11 million. This person will be responsible for managing the donor database, conducting prospect research, overseeing the donor acknowledgement process and will be the right-hand to the Chief Development Officer. The DC will be joining UBH at an exciting time of growth and may have the opportunity to grow into additional responsibilities.

ESSENTIAL DUTIES:

Database Administration:

Support the Development Department’s Salesforce donor database, including:

• Daily entry of donation checks and review of online donation activity.
• Generate standard and customized donor reports for weekly review.
• Weekly prospect research to build comprehensive profiles on all donors.
• Support in tracking volunteer engagement in Salesforce.
• Implement data entry standards and processes for all development staff to follow.
• Prepare donation acknowledgement letters and mailings.
• Ensure CRM data integrity through accurate data entry and ongoing clean-up efforts.
• Reconcile donations with the Finance Department on a monthly basis.

Development Team Support:

Provide administrative support to the Development Department, including:

• Research to identify new individual donors and to increase current donor giving.
• Research new contacts made by senior staff and board members.
• Support grant writing team by tracking application stages and organizing files.
• Generate clear, action-oriented meeting notes to keep team on track.
• Coordinate the distribution of recurring appeals and stewardship materials.
• Other duties that support the needs of the Development Department, as assigned.

Fundraising Event Support

Provide administrative support to the event staff, including:

• Generate invite lists based on Salesforce reporting.
• Track RSVPs and assist with follow-up calls to invitees when needed.
• Prepare reports of giving information for potential event attendees.
• Assemble event materials such as name tags and sign-in sheets.

QUALIFICATIONS:

• Passion for the mission of Upward Bound House.
• Bachelor’s degree in Business, Public Health, Communications or related field.
• A minimum of three years’ administrative experience, preferably supporting a nonprofit development/fundraising department.
• A minimum of two years’ experience using a CRM database, preferably Salesforce.
• A genuine interest in data management and desire to work in nonprofit fundraising.
• Demonstrated ability to work well in a fast-paced environment.
• Advanced proficiency in Microsoft Office, especially Excel and PowerPoint.
• Excellent organizational and communication skills, and strong attention to detail.
• Strong critical thinking ability with a focus on providing solutions.
• Builds strong rapport with staff, board members, donors and volunteers.
• Available for occasional work on weekends and evenings.

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES:

• Maintain a safe work environment and confidentiality at all times.
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
• Organize and prioritize multiple activities to meet all external and internal deadlines.
• Maintain professional demeanor that reflects positively on the agency.
• Demonstrate respect and courtesy toward others.
• Able to thrive in a work environment emphasizing teamwork and collaboration.
• Respond in a timely manner in all aspects of communication.
• Work with average supervision.
• Perform other duties as assigned.

MANDATORY REQUIREMENTS:

• Employment eligibility verification.
• Current California driver’s license and State-required insurance and a driving record acceptable to the organization and/or its insurance carrier.
• Reliable transportation.
• Successful completion of background screening.

TO APPLY:

To be considered for this position, email cover letter and resume to [email protected]. Please be sure to reference Job Title in the subject line of your email. Please no phone calls regarding this position.

Upward Bound House (UBH) is a nonprofit organization whose mission is to eliminate homelessness among families with children by providing housing, supportive services, and advocacy. The organization carries out this mission by operating programs that provide both temporary and permanent housing resources to homeless and at-risk of becoming homeless families, as well as supportive services in employment, education, health, and wellness. UBH’s integrated programs provide clients with intensive and coordinated access to services according to the nature of their needs.

Job tags

Salary

$23 - $29 per hour