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Team Shift Lead


Join Our Team!


Location

Atwater, CA | United States


Job description

Join Our Team! in Atwater, CA is looking for a Customer Service Team Shift Lead to join our 27 person strong team. We are located on 785 Bellevue Road. Our ideal candidate is a self-starter, motivated, and reliable.

Job title

Customer Service Team Shift Lead

Reports to

Team Leader

Description

As the Customer Service Team Lead, you are responsible for hiring, training, developing, and evaluating your staff. You will also be in charge of overseeing all daily FOH operations to ensure profitability through outstanding presentation, customer service, and daily cost control. The Customer Service Team Lead is responsible for cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. The CS Team Leader is also responsible for any and all tournaments that go on throughout the year from inception to completion, ensuring the staffing needs are communicated to the scheduling team lead. The Leader must provide strong leadership and clear vision to the FOH staff in support of the company’s mission and values. The CS Team Leader acts as the point person for all things front desk including birthday parties, leagues and smiling faces!

Duties and responsibilities

Qualifications & Requirements

Working conditions

Physical requirements

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Job tags

Shift work


Salary

$18 per hour

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