Setter Verification Coordinator

Location

Orem, UT | United States

Job description

Setter Verification Coordinator  

Job Level:  Entry-Level 

Location:  Orem, UT 

Shift:  Full-time (11am-7pm) or Part-Time (1pm-6pm), must be available to work Thursdays and 1-2 Saturdays per month

Compensation: $14-16/hour  

Benefits: Full-Time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, as well as a Health Savings Account. 

Position Summary : 

Our Setter Verification/Sales Service Coordinator plays a crucial role in the sales operations of the company. They are the go-between for our customers and our setters and field technicians. They communicate effectively with customers, sales representatives, and coworkers. Unlike other environments, this isn't just about making or taking phone calls. We balance an environment of not only communicating with multiple individuals, but also working on account workflows and data entry off the phone as well.

Essential Duties:  

• Answer phone calls, emails, and texts from customers and sales representatives in a timely manner 
• Document pertinent information clearly  
• Communicate effectively and professionally over multiple mediums and with great customer service 
• Make outbound calls to verify customers, and confirm sales reps have all the information they need  
• Maintaining schedule through appointment creation and deletion on company software 

Minimum Qualifications:  

• Ability to follow a script when applicable, but not always require one 
• Effective time management, able to balance multiple moving pieces 
• Show initiative in problem solving 
• Work as a team, encourage others, and expect hard work 
• Flexible schedule preferred, including options for work during evenings and Saturdays 

Blue Raven Solar:  

Blue Raven Solar has been named a top-20 workplace in America according to Glassdoor ( Founded in 2014, Blue Raven quickly expanded to become a national top-selling solar brand. We have been recognized repeatedly for our rapid growth, executive leadership, and company culture by Inc. 5000 ( BusinessQ Magazine ( Comparably ( and many more. Blue Raven is a values-driven organization. Every day, we strive to develop a high-trust culture, be efficient, and continuously improve. If that sounds like something you want to be a part of, apply today!

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