Store Operations Intern

Location

Quincy, MA | United States

Job description

Our Brand :

J.Jill is a premier omnichannel retailer and nationally recognized women’s apparel brand committed to delighting customers with great wear-now product. The brand represents an easy, thoughtful and inspired style that reflects the confidence of remarkable women who live life with joy, passion and purpose. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. J.Jill is headquartered outside Boston.

We are excited to announce the J.Jill Corporate focused Internship Program,our summer 2024 internship which is a 10 week paid internship program running from June through August. This program is a full-time summer commitment. We are currently on a hybrid schedule, so students will be expected to work partially on-site and partially at home.

This program is designed to give rising juniors and seniors an opportunity to gain hands on insight and knowledge within a specialty Retail Company. Interns will participate in daily business activities in their assigned department while having the opportunity to learn about the company overall. Interns will also be able to learn from J. Jill’s senior leaders.

We are looking to bring on an enthusiastic and driven Store Operations Intern to support our department with store communications and operations by maintaining data within the store portal. As an Store Operations intern with J.Jill you will have the opportunity to make an impact on our internship program bysupporting training, communication, and adoption of new initiatives for retail stores and field leadership. 

Creates training tools, in document and virtual forms, to support communication and operational training (job aids) tailored to retail team audience

Observes current in-store processes, and creates updated more efficient versions of the processes

Ensures all training content is engaging, relevant, and highly adoptable

Ensures training effectiveness by developing new approaches and techniques

Collects feedback and evaluates KPIs to continuously improve training experience and outcomes

Assists with input of forms and documents into store portal

Supports ongoing communication to stores by proposing and implementing most effective technical delivery solutions

Assists in following up and responding to store issues in a timely manner

Creates surveys and collects data and feedback

Monitors, tracks, and reports on training completion

Provides planning and execution support for all field meetings

Assists with key projects and initiatives as assigned

Organized, detail oriented, with strong ability to validate own data

Clear and succinct verbal and written communication

Ability to write and organize training steps in an effective, sequential manner

Ability to develop engaging and motivating training content

Proficient in Microsoft applications - Outlook, Word, Excel, and PowerPoint

Presentation Skills

Technical Learning

Time Management

Creativity

EDUCATION & EXPERIENCE:

Working toward a Bachelor’s degree in a related field

1+ year experience in a specialty retail setting.

At J.Jill, our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth. We are collaborative and data-centric, with every associate focused on creating our customer’s unique experience and delivering results through our omnichannel business model. We embrace each other’s differences and unique perspectives and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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